Fort Riley, United States
7920 Kitty Dr
N/A
+1 7852403062
Wheelchair-accessible entrance
Undercover Boss- I decided to see for myself what my Soldiers have to go through. Last Friday, I had the opportunity to see for myself the outstanding service and Professionalisms of the “turn in” staff at CIF. I watched as one of the employees, Jason Harris, calmly instructed a Soldier on how to Dry his IOTV and explained why he couldn’t take it in damp. He never raise his voice or was unprofessional to the Soldier, even after the Soldier continually tried to turn in dirt and damp gear. Mr Harris helped the Soldier by advising him how to acquire a loss report by his local chain of command. It was also great to see that the staff worked together to Expedite the process. Praises to Joe, Jason, Dave and Mr Hernandez . I also witnessed Ron, one of the managers their, conducting leaders rounds in the area. Overall it was an outstanding experience and a relief to see that This CIF is not like most I have encountered in my 22 year career. It’s full of veterans that still care for their battle buddies in uniform. -CSM
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Only a three star, some of rhe staff are wonderful, others like the lady who stamps your final out paperwork is unnecessarily difficult, lacks empathy, and there was no call for her to act the way she did. I wish I could go into more detail, but this isn't the place for that. If my rating was based solely on her, it would be 1 star.
I had an overall positive and painless experience when I returned all my gear from my deployment.
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