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Crain Kia of Fort Smith

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Fort Smith, United States

crainkiaftsmith.com
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Crain Kia of Fort Smith Reviews | Rating 5 out of 5 stars (5 reviews)

Crain Kia of Fort Smith is located in Fort Smith, United States on 8200 US-71. Crain Kia of Fort Smith is rated 5 out of 5 in the category kia dealercar accessories storecar dealercar finance and loan companycar leasing servicecar manufacturertruck dealerused car dealerused truck dealer in United States.

Address

8200 US-71

Phone

+1 4794241002

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

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Isaac Reed

Krystal the saleswoman was wonderful.... However, the Sales Manger Ricky Nolan is disrespectful and unprofessional. After tough negotiations he refused to speak with the first time buyer and I was told over speaker phone that I \Don't know the value of a damn car\ as he stormed off into his office in a toddler like display.

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Lisa Duvall

Got me in my challenger with little issues. Good to work with.

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Kirk Turnbo

I had an absolutely wonderful experience with these guys. I live in Little Rock and dealt with Ricky Nolan all over the phone and he was more than helpful on top of being kind and respectful. I can't recommend them enough.

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Charles Astor

Dishonest to the core. I arrived looking to potentially purchase a new vehicle. After looking at the cars, I went inside to try to get the price of a few vehicles. Instead of just giving me the price, the salesman starts asking me for my information. I asked him what for and he said he needed to check some numbers. I inquired further and it turns out he was going to try to run a hard inquiry on my credit without my approval! After that, I asked for the prices again. The manager sat at his desk for a few minutes and handed the salesman a piece of paper with some numbers on it (keep in mind I'm asking for out the door price), the numbers look good but they don't have the car I'm wanting in stock. They wanted me to put a deposit down to hold the vehicle. After that, it turns out that the numbers they got me was the price difference on my trade in and NOT the actual out the door price (they lead me to believe this was the out the door price until the final moments). At that point, I got up and left. Another salesman mean mugged me as I was leaving, as though he wanted to assault me or something. He was also had a ton of tattoos (not that there's anything wrong with that but it seemed to not help his character in this case). The original guy who was helping us seemed nice but the management seem to be a bunch of dishonest charlatans. I've never had such a bad experience buying a car. Would not recommend to anyone. Also, they do not keep the cars on the lot very clean.

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Katen Partain

Well! I used Crain Kia for years only 2 bad experiences but the results is always new people is to blame if the new people don't know what they are doing I don't want them touching my car! This car makes my money to support my Family . I have never missed a service always depend on Crain Kia to do me right just week's ago I got a my car serviced an tire rotation before the oil change time an couple days later change oil light comes on the answer was new guy forgot to set new code I go to get in my car yesterday won't start it wasn't nothing like a battery dying I thought it was to do with gas nope bad battery well I thought that was all checked I'm kinda scared to see what happens next hopefully the tires are on tight an don't fall off going down the road . On HAPPY note Jordan noticed that I wasn't very happy an took care of my cars needs today even after he told me it would take 2 hours which I wasn't having that he took care of it right then SO THANK YOU JORDAN!!

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