Fort Wayne, United States
530 Wolfe Dr
N/A
+1 2604827475
Wheelchair-accessible entrance
Kevins' 5 star coffee service is the only reason AW gets one star. I work for a company that operates within 5 minutes of Anthony Wayne, and we cannot keep our machines full. WE HAVE 5 EMPLOYEES! Turnover seems to be a major crux of their issue, that said if you are afforded another option, I'd choose it. Unless you're after coffee, Kevin is the man. *EDIT* Letter came today saying \due to the lack of sales\ they are coming to pick up our vending machine. The thing has been empty 75% of the time it's been here. Hard to buy things that aren't available. Fantastic service, just brilliant.
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Very dissatisfied with this company. It took them over a week to respond to. an issue I was having.And it was a matter of a simple fix to the problem. But was given the runaround. So they brought this review on themselves. If you want responsive customer service. Go elsewhere.
AW Vending basically drops off machines at your work and just forgets about them. Worst customer service i have ever seen. I wonder if the actual owners know this happens. They get 1 star for at least keeping the machines working properly. sigh......
Never had an issue with them on either side. When they vended, it was always good friendly service. When I worked there, the bosses were easy to talk to. Great place to take your business.
I am giving two stars ONLY because the coffee service is excellent due to the dedication of Kevin. The vending machine service leaves a lot to be desired and numerous calls and complaints have fallen on deaf ears. So if you are just wanting coffee service, go for it. If you are looking for other vending..........good luck.
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