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Arthur Hagar Air Conditioning & Heating

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Fort Worth, United States

arthurhagar.com
HVAC contractorAir conditioning contractorAir conditioning repair serviceHeating contractor· HVAC contractor· Air conditioning contractor· Air conditioning repair service· Heating contractor

Arthur Hagar Air Conditioning & Heating Reviews | Rating 3.4 out of 5 stars (5 reviews)

Arthur Hagar Air Conditioning & Heating is located in Fort Worth, United States on 5020 SE Loop 820. Arthur Hagar Air Conditioning & Heating is rated 3.4 out of 5 in the category hvac contractorair conditioning contractorair conditioning repair serviceheating contractor in United States.

Address

5020 SE Loop 820

Phone

+1 8174781122

Offerings

Repair services

Open hours

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Lloyd Colegrove

Having recently moved to Fort Worth I called a friend in the AC/H business to ask him who I should work with in Fort Worth. Arthur Hagar was the response. Set up an appointment and they came when they said they would and did their inspections of our new digs and AC/H units within. I'm a stickler for AC maintenance, living in Texas, so I've signed up for their annual program which included two visits, Spring and Fall to maintain my systems at top shape. Only complaint is that their field technicians aren't well connected to their front office. They were short one filter and I was told it would be on my door step in a week. Didn't show. I called up two weeks after that to check and received profuse apologies, assurance that though they were behind on reading their tickets I'd get the filter soon, and two months after that conversation, no filter. They should be out for the spring visit and I'll calmly let the tech know his support failed him and they will be on probation pending a possible renewal of the service agreement in the fall if there are no other \problems\.

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Dale Colvin

I called Arthur Hagar because my parents have used them for years. Chase showed up on time, was very personable and professional, and helped walk me thru the entire process. I received the bid in a timely manner and was very impressed with how clear and well organized it was. The price for a Carrier A/C unit came in significantly cheaper than 2 other companies I had quote me on less reputable brands. He also pointed out a few things that needed to be fixed which they would include at no additional cost. The installers showed up at the scheduled time and got to work. They were professionals who got the job done with no hassle. There was a small misunderstanding with the thermostat I wanted, but it was sorted out immediately. Overall, I will continue using and would recommend these guys to anyone else.

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Leonard Nuckolls

The dispatcher that answers the phone was very rude both times I talked to her. The first time they sent a service guy who replaced a blown fuse and did not track down the reason it blew. The fuse went out again right before the recent cold snap and they could not return for several days. Instead of being left without heat we called another company they were friendly and the service guy found a short that he corrected. I will never use these people again.

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Rocco Girolamo

We’ve had Arthur Hagar service our AC units since we moved into our house 14 years ago. They’ve always been prompt, courteous and professional. They just replaced one of our units. They were very informative about our options. Needed access from inside the house to get to the attic unit. The installation was quick, they were very careful and cleaned up after the job was done. You would never know that they had hauled all that hardware in and out of the house after the work was done. They explained how the new unit worked, how to adjust it and filed all the required warranty information for the unit. The price was more than fair for the unit we installed. Great company and great job guys. Highly recommend.

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Faye Wallace

Makes me so sad to find out the work I hired them for was either not done or very poorly done. Had a recent a/c issue (note: AH installed it all) and was told they’d try to get out that day and if not, the next morning. Didn’t make it that day so called the next morning to make sure they’d be here and was told they would TRY to make it the second day. Hired someone else. They were here in 45 minutes and within 5 minutes showed me the part that needed to be replaced. Within the next 15 minutes we were done. However, they told me also that our outside unit was filthy........we had just paid AH to clean and check our unit two months prior. We had also paid to have the coils cleaned and they were filthy. No more of that for us!

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