Fort Worth, United States
4665 Bryant Irvin Rd
N/A
+1 8173619274
This was my first visit to this car wash. They did an excellent job cleaning my vehicle. The staff was very nice and professional. I have racks on the top of my car for a paddle board. The racks are 1500 dollars. The car wash ripped one of the racks off and damaged the rack very badly. They said since it wasn’t factory, it something that was put on after the car was bought, they couldn’t do anything about it. If it had been factory then they would pay for the damage. The first manager I spoke with was very nice but didn’t offer any sort of solution. I left feeling very unhappy about the situation. I contacted the car wash about 30 min later and spoke to Rocio, “Rosy”, she was very helpful. I came back the next day and she took care of the situation. Offered a solution that worked well for me. Before I spoke to Rosy I swore I would never go back, but after dealing with her I won’t go to another car wash. She’s awesome and made a bad situation good. Thank you so much for everything Rosy!
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They keep my company vehicles sharp n ready with all in one services
I’m so blessed that these individuals do the absolutely best to ensure the customer quality..............smiling all the time so I’m so moved that they are recognized by their integrity at the highest! We need more businesses that can stand up for customers first! So make sure that you all come by n get your car/truck needs met here! Love their passion! Look for Rosalie or Modesto! They put smiles on your faces! Good Job!
Great experience! Excellent at getting all the dog hair out of my truck and I have 2 German shepherds! Always looks and smells fresh when they are finished! I drive all the way from Mansfield just to use them.
TL;DR if you don't have an hour to waste and actually want a proper vaccuum, don't come here. I went to Cityview for the first time this past week and got the Silver package for my sedan. Not only did I have to wait 45 minutes for an exterior wash and interior vaccuum, the job was done so poorly. Wish I had taken more pictures. Windows were only half wiped down, seats were barely vacuumed. None of the mats were placed correctly and snapped back in. I did not have time to go back but wish I had gone back for a refund. 20 and 45 minutes wasted as I had to go to a gas station the next day and vaccuum out the car myself. My seats looked no different than when I had brought them in.
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