Fort Worth, United States
3609 Conway St
N/A
+1 8176542221
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I wasted my time. No where I looked said anything about online only, it just says open. Between the long wasted trip and the scared little children that I spoke to on the phone once I got there. I can only assume they would rather not have my business. They made it very clear they do not want you in their store.
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Can I give a ZERO? It may be COVID, but I’ve NEVER had such a horrid experience with a lumber store. Buying walnut for a custom table top. I was told I could come in and look. Drove 35 minutes to get there only to be told we couldn’t look at anything; they’d bring it out to us. I was told if they brought something I didn’t like I could send it back. Since my purchase was 860 they delivered for free (the only good thing I have to say). I ended up sending back almost HALF of it as unusable. Later I found out that the FAS grading now allows for 1 or better to be sold as prime in walnut. Clearly this was the lower end. Knots in the center of the field (not an epoxy pour table!). Colors ranged wildly. Lots of sapwood (HUGE amounts!) Called them on Monday to find out what I could expect for the rest of the order. I was told they would credit back what I returned but they refused to send me more (I can see why), they refused to let me come in and pick out the boards I wanted, and they refused to take back the rest of the order so I could at least have matching boards in this high end table top. They recommended I try Plywood Supply of Ft Worth (ok, two good things to say). Not only were the prices better, they brought out two full pallets of walnut and allowed me to go through them to find just the right boards. Super people to work with. Found some absolutely gorgeous walnut that was just what I was looking for. Dark with very little sapwood. Unfortunately it’s not a good match with the Sweeney walnut (steamed for “richer more uniform color - but is washed out and none of it dark) so I’ll be making a trip back for the rest of the table width. Refund from Sweeney? Was told it would happen on Friday. Hadn’t gone through by the following Wed. Took 3 phone calls to get the amount refunded. Stay away. Go to a more reputable company like Plywood Supply!!
Always meets and exceeds expectations fast courteous on time met several employees all of them are top-notch if there's anything good to say about a company it's Sweeney Hardwoods their salesman has stopped by my shop to make sure everything is okay the gentleman who retrieves my orders always on point then dealing with the company almost a year now wow I have nothing but good things to say
People were so fantastic, nice, and very helpful. A friend told me about Sweeney's and he was correct. Great place
Always great customer service and have what you need for your next project.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance