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Texas ENT Center

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Fort Worth, United States

kellerearnosethroat.com
Otolaryngology clinic· Allergist· Hearing aid store· Otolaryngologist· Audiologist

Texas ENT Center Reviews | Rating 4.3 out of 5 stars (5 reviews)

Texas ENT Center is located in Fort Worth, United States on 4601 Heritage Trace Pkwy. Texas ENT Center is rated 4.3 out of 5 in the category otolaryngology clinic in United States.

Address

4601 Heritage Trace Pkwy

Phone

+1 8174317985

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Open hours

...
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M

Morgan Perkins

My appointment was at 2:45. I arrived 15 minutes before my appointment. The first hearing test went smoothly and pretty fast. the woman was very nice. After that I was told to sit in the chairs and wait for another check up from another doctor. The wait time was absolutely absurd. There are no patients in here so I don’t know what’s taking so long. Finally another nurse came and sent me to another room and asked some questions and told me to wait for the main dr. I was there for TWO HOURS. They were all nice but didn’t seem to care about my time whatsoever. I also had my four year old with me which makes it 5x more frustrating. I’m usually a really patient person and understand certain circumstances, but this was ridiculous.

D

D .Tobey

Love these guys. Dr. Kehrwald is great!

B

Brandon Williams

Today I had a follow up from my 1st new patient visit 4 days prior with Dr. STEPHEN WRIGHT MD. The service today had been satisfactory until after I paid and explained that my employer required me to file a claim to return to work. This claim required a simple Physician statement of 2 pages. I was told the Dr. Did not feel comfortable filling it out and refused to do so. I am not sure why as it was basic what was I seen for and what was the diagnosis kinda thing... I explained my employer would not let me return to work with out the paperwork being filled out (I was ok with being charged for the time -I was told it had to be done by my employer). I was continually told no with ZERO compassion for what felt like a routine thing for many Dr's Offices. When I asked to speak with Dr. Wright to explain he would not even give me the courtesy to come talk with me about the issue even when I offered to wait for him to complete his patient appointment. (My perception is he didn't want to deal with me... That lack of compassion for a patient speaks volumes about basic courtesy and care... I was eventually helped by the Office manager who offered to call my companies claims/TPA and see what could be done. This did fix the issue but, could have been offered without me having to debate about it for 30 minutes..... Very poor Customer Service experience....

M

Mr Derrick Ward

My fist appointment and they have done awesome and I appreciate the Dr he listened and that’s what I was concerned about he took interest into what I was saying was wrong with me and staff great as well Thanks a lot you deserve 5 stars

D

Danny Smith

I had an wonderful experience here at Texas ENT! Dr. Kerhwald is EXCEPTIONAL! Entire staff was polite and helpful. I highly recommend them.

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