Fort Worth, United States
9120 N Fwy #200
N/A
+1 8177419859
Wheelchair-accessible car parkWheelchair-accessible entrance
I came to check out the gym yesterday and was really disturbed that the only people that were in mask was the two workers at the front desk. No one working out had mask nor were they cleaning the equipment after usage. Also I never once saw the workers doing spot cleaning as they do at 24 hour fitness. With that being said I enjoyed the equipment and facility but I’m going to stick with 24 hour fitness just to ensure my safety. Not only do they enforce mask but encourage the members to disinfect the equipment after usage.
like
If 0 stars was an option that’s what this place would get. DO NOT give them your credit card info because you will be charged anyway (for a whole year!) if you cancel or do not renew. They are stealing money and by the looks of the reviews it’s not an accident. It’s sad they have to steal peoples money in order to avoid going out of business. Wish they would have!
I really enjoyed working out at this gym it is not that busy and plenty of exercise material. But be careful when canceling. when you “Add-on” members to your family plan, you are basically signing the additional members to an individual plan. They may not tell you this upfront. I had to take a trip to the gym to cancel my membership because they don’t allow cancellation over the phone. I successfully canceled my membership, but my family member that I “added on” to my family plan had an individual contract that was not linked to my plan in which I was not aware of. so I kept getting charged and didn’t know why. I called up there to tell them I was still getting charged and they said it was a formality and would stop after one month. When I got charged again I called them and they were able to pull up my family members individual plan and said I would have to drive up there again to get it canceled. They also said if I want a refund I would need to email the corporate office. The customer service and transparency could have been much better.
Pretty good gym, overall. Strange layout but good equipment and the place is kept pretty clean. WAY too hot in there, though. I like to sweat at the gym, but I also like to EARN that sweat! Best prices around and good hours!
Managerial skills are not very good. The gym is actually really clean though. Whiles there they wouldn’t turn on Sunday football just because the manager wasn’t there. Had a lot of little problems like that, no real big ones besides one day getting to the club with my kids and they had me and my wife separate so I couldn’t take the kids into kids club when my wife and I signed up together...... During this pandemic we decided not to attend and put our membership on pause and the four months expired, and soon as it expired the gym membership as well as the annual fee went through before getting to the club to cancel and we asked for our annual dues back and they said no because our dues were up a couple months before, whiles membership was on pause. I didn’t agree with that during a pandemic. So keep up on you dues monthly and yearly with these guys. I think that was very crooked during a pandemic such as this.
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Wheelchair-accessible car parkWheelchair-accessible entrance