Fox Lake, United States
400 Grand Ave
N/A
+1 8475870200
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Great people to work with. Lee was great. Very happy.
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Worked with Tim and financed through FLH to McHenry Bank. Painless and worked well with me through every step. Decided to rent a slip and have had a few items addressed through Sue in service. Everything has gone great! Would recommend.
2.5 rating, based on customer service (sales-Jeff) once they sell you the boat there is very little contact or follow up from sales dept. Jeff comes across as your best boating buddy but once the deal is done don't expect him to offer any assistance with matters regarding your purchase. Wished we explored other dealer before buying it was just happenstance that we bought from these folks. The service dept provided good communication which I appreciated. Recently left 3 messages with finance manager and it's nearing a week with no call back....SMH update to reply: YOUR FINANCE MANAGER HAS MY NUMBER WHY DON'T YOU START BY HAVING HIM CONTACT ME?
So after many years, I decided to repower my old pontoon boat. I was always curious about the process, and anxious about the outcome. Let me tell you, Fox Lake Harbor exceeded my expectations. As a lover of all that is boating and the river community, I want to share my repower adventure. Fox Lake Harbor was gracious enough to get me pics of the process. Going from a 50hp injected 4 stroke Evinrude to a new 115hp 4 stroke Mercury meant full removal of the motor, the wiring harness, all the gauges and controls. They seemlessly installed all new wiring gauges, controls, motor, and fuel lines. The outcome was a perfect install visually. It looks like it was built this way. Anything that was old, or of concern was brought to my attention immediately. No hidden costs, and no up charges. They are family owned and treated me like a river neighbor, as we all should be doing. Upon pick up they went through the whole process, explaining it all to my over excited girls and making it a really pleasant experience. Now we can tube, and feel confident in the reliability of a new motor. A great upgrade to any structurally sound older pontoon. I highly recommend Neil Moulis and the team at Fox Lake Harbor.
Always great! We chose our boat because of their great history and service. Always a please to work with Dave and Warren and their team.
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