Hackensack, United States
194 Passaic St #2d
N/A
+1 2019969138
Fantastic experience! From the coordination with admin staff (thank you Anna!) to the crew who with obvious experience and expertise, carefully wrapped an heirloom dining room set for an interstate move to coordination with the big rig truck driver, we felt taken care of in every way. Communication was terrific and the handoffs were seamless. The dining set arrived in perfect shape and we highly recommend Fragile Moving, Inc!!
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It should be considered false advertising to use the word \fragile\ in their name. Over 40K worth of stuff damaged, and that doesn't include them upping my price after my stuff was loaded and threatening to keep it if I didn't produce cash immediately. I signed the paperwork for full replacement value insurance and paid for it, yet they never provided me with the name of the insurance company, rather they sent me to some 3rd party claim company. I have the DOT from PA/NJ and at a Fed level looking into this operation, it has been discovered that they are operating illegally. They will not acknowledge my multiple emails or my attorneys emails in regards to the damages. Also, when referencing the illegal paperwork, I was referencing the fact that you forged my signature on some of the documents you provided to your 3rd party claims company. You do realize forgery is a criminal offense don't you? Notice that all the images of things being wrapped well were posted by the owner. Take a look at the image with the ATV’s stacked on top of each other, behind them is an unwrapped desk.
When my husband and I made the drastic decision of retiring to Polk County, Florida from New York City---the first part of our journey began with long hours of research for affordable, reliable and professional movers. Our friends and family warned us about the many cons and risks of contracting a moving company. We were strongly advised that hauling our own belongings was the ONLY secure way to transport our furnishings. Not only were we relocating during the worse pandemic in the history of the US, but now we were apprehensive about choosing the right company. Well, I am happy to announce that our story has a happy ending. Our extensive research and scrutiny paid off. FRAGILE MOVING INCORPORATED eased our fears and assured us that we would not be disappointed. Their team of experts picked up, disassembled, wrapped and provided us with a complete inventory. We were pleasantly surprised when we received the notification letting us know that our MOVERS were arriving as expected. Once again, our furniture was assembled and placed where indicated. We would definitely recommend their services to our friends and family! Kudos to Fragile Moving and their team! A!
The most horrible experience a human can have. Worst than dying being cut to pieces with a nail clipper. The subcontractor speaks like a tough who is managing a business from prison, disrespectful, arrogant, impatient, obtuse and a nightmare.
Their crew that picked up my contents were professional and courteous, and took great care to protect my belongings. The delivery team was awesome, arrived on time and performed fantastically. I would highly recommend Fragile Movers to anyone who is looking to move!
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