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Genesis of Cool Springs

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Franklin, United States

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Genesis dealer· Auto parts store· Car leasing service· Car repair and maintenance· Car service· Auto repair shop· Car dealer· Car repair and maintenance service· Chauffeur service· Used car dealer

Genesis of Cool Springs Reviews | Rating 4.4 out of 5 stars (5 reviews)

Genesis of Cool Springs is located in Franklin, United States on 225 Comtide Ct. Genesis of Cool Springs is rated 4.4 out of 5 in the category genesis dealer in United States.

Address

225 Comtide Ct

Phone

+1 6155389082

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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J

Jacob Hill

Kim duncan was phenomenal! Extremely friendly and charismatic. Was not pushy at all and very knowledgeable. He knew going into it that I wouldn't be purchasing that day but treated me no differently and let me test drive and check anything out. Will definitely be giving him my business when the time comes to upgrade!

G

Gerald Smith

A month ago, I bought a 2019 Genesis G80 from an authorized Genesis dealer in Carlsbad, California. It was a Genesis executive car which had 6818 miles, so had never been titled to an individual. I have twice scheduled the initial complimentary service, using the concierge service option, with Genesis of Cool Springs and the dealership has twice failed to show up to pick up my car. The last time (today) the service department representative questioned whether I was even entitled to the complimentary service. I immediately checked with the selling Genesis dealer in California and Genesis corporation itself. Both confirm that Genesis of Cool Springs is obligated to service the car. Since Genesis of Cool Springs is not interested in my business, and apparently has a totally incompetent service department, I will be taking my car to Downtown Genesis in Nashville. I highly recommend that all Genesis owners do the same to avoid a similar problem.

D

Debra Nussear

Worked with Oscar. Great experience. No pressure and he helped us find exactly what we were looking for.

W

William Feeney

Best auto purchasing experience I have ever had. Craig Francis is great sales person who made me feel comfortable the entire time I was at the dealership. Frank, Oscar, and Mark also provided excellent service throughout the entire purchase process and made it all happen quickly with no BS.

K

Kathleen Vaccaro

After a disappointing experience at another dealer, we called Hyundai of Cool Springs. Al spent a lot of time with us on the phone and was very helpful. Drove home happy after just a short time at the dealership. We also liked that the manager is the owner. And a shout out to Mark in finance as well. Thanks guys!

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