Jacksonville, United States
1540 Monument Rd
N/A
+1 9046422583
What a great job Frank's Pool Services did on our pool & patio remodel. They even helped me put all my planters back on the deck. Thank you everyone. It is beautiful & we love it. \u003c3
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Incredible Customer Service Sometimes a company just gets it right. A couple of years ago, Frank's Pool Services did a resurface of my 20 y/o pool. Great job, nice price. Very happy. Two years later, substantial delamination of the surface and cracks! Horrible. Expected Frank's to give me a hard time or at least make me pay something to fix. NO! I brought it to their attention, they took a look and said don't worry. They immediately said they would fix, do it right and all at no cost to me. And that is exactly what they did. Took the surface off across the entire pool and put an entire new surface on the pool. My pool looks like new. It clearly was a huge expense for Frank's but they just did the work. And not a dollar of cost from me. Over the years, I've been happy with Frank's weekly pool service. They do the work and I just enjoy the pool. But my experience with the pool resurface fail was entirely unexpected and delightful. The world is full of experiences with contractors who don't really stand behind their work. Frank's did stand by their work and they should be recognized for their great customer service. Frank's Pool Services is highly recommended.
Frank's Pool Service recently completed a remodel of my 20 year old saltwater in ground swimming pool. It came out fantastic thanks to the recommendations made to me by the service manager Dave and the good workmanship applied to the overall work. Have provided some photos of my completed pool which now looks brand new. I have been using Frank's Pool Service for pool cleaning for years and have always been impressed with their pool technicians professionalism and attention to detail. I highly recommend this company for any of your pool service needs.
Great service by an incredibly knowledgeable team of technicians.
Thank you to David and the team at Frank's! We did a total renovation of our deck, pool resurfacing and tile. It looks beautiful and we could not be happier. David was very responsive to all my questions. Despite COVID-19 shutdowns, the work continued and I am very grateful. We are loving our new oasis.
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