Frederick, United States
1888 N Market St
N/A
+1 3016004555
Closed , only taking applications online , if you need child support papers there are some inside the door on a rack . No signs of expected reopening .
like
good place but needs improvement
I am very frustrated with them. I turned all my paperwork on a certain date including pay stubs. They told me I didn't turn them in when I have a witness I did. I agree they do need new management.
It's pretty much what you would expect from a social services building. I see these people get treated like crap because everyone expects to come in and be guaranteed a free ride without having to even wait their turn but the staff keep a smile and get their job done. I've never had any issues with their services. There was a minor hang up due to my boyfriends last place of work not updating their information but it was easily corrected. Just be polite and remember that these people are nice enough to help you out when you can't afford things on your own.
I wish Icould give 0 stars. The people that work here, the entire department seems to be rude and inconsiderate. The case workers that I have had theisfortune to work with, including \Miss Martin\ are rude and incompetent. I get a different answer each and every time I call to check on the status of my application. No one seems to know what status my application is in. This will be the 3rd, yes the 3rd time I have been asked to reapply after following each instruction exactly. During my interview the case worker was rude and inconsiderate, she then berated me and refused to assist with my application. It's been months and I've been calling about my application, again today I am getting mixed answers to my questions. This is public service???
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