Frederick, United States
1562 Opossumtown Pike
N/A
+13016634774
I had my first appointment at this office today, and EVERYONE was so professional and friendly. The office was clean. Grace the NP answered every single one of my questions thoroughly, and set a thorough treatment plan for me. I left feeling so relieved with answers. Would recommend this practice to anyone!!
like
Dr. Berkowitz is one of the best doctors I have ever visited. He was knowledgeable, patient, and very in-depth. I would strongly recommend him and his practice.
Amazing practice. Both Dr Tobin and his nurse A. I took my 91 year old father and they were excellent. I wish I found them sooner. Very knowledgeable and compassionate. Highly recommend this practice.
My experience has not been all that great overall. I had a major scheduling issue take place. There was no apology or anything. It was 100% their mistake but the customer service just isn't there. When I started getting my bills to pay, I paid them right on the spot. That was where I ran into other issues with their billing department. 1) I never knew how much my procedure would cost. They would NOT tell me. I found out after I had the outpatient procedure (weeks later). I also got a cash discount for paying without insurance. They never kept good records. So I continued to get bills for unpaid balances. I spent several hours over the phone (each call lasted 20-30 min). When I got of each call, I normally \won\ the day. The billing folks I spoke to were all very nice and agreed I was correct and did not owe anything. 6 months later, I just paid another bill from when I had the procedure done. It was a small fee...and I fought them again and lost! Give me a break. I'm too busy or this many phone calls. These guys need better customer service and better record keeping! The doctor was fine. He was professional and knew what he was doing. I felt very confident using him, but I do not feel that he was real personal.
Worst experience with \ Dr. Grace\. She was rude, patronizing and minimized concerns regarding urological issues. She said it was \a puzzle\ and offered no solution or direction. Do not see her if you are looking for a compassionate and helpful urologist.
Deli
The best companies in the category 'Deli'