Search Icon

Petersen's Carpet & Flooring

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Frederick, United States

petersenscarpet.com
Flooring store· Tile store· Carpet store· Countertop store· Flooring contractor· Rug store· Wood floor installation service· Wood floor refinishing service

Petersen's Carpet & Flooring Reviews | Rating 4.8 out of 5 stars (5 reviews)

Petersen's Carpet & Flooring is located in Frederick, United States on 1060 W Patrick St. Petersen's Carpet & Flooring is rated 4.8 out of 5 in the category flooring store in United States.

Address

1060 W Patrick St

Phone

+1 3016984789

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible toilet

Offerings

Repair servicesService guarantee

Open hours

...
Write review Claim Profile
C

Cynthia McCully

Petersen's recently completed another job for us - one of many over the last 11 years. They have installed hardwood flooring throughout the entire first floor of our house, carpeting on the second floor, and a kitchen backsplash in 2009, tiled a new bathroom and installed carpeting for a newly finished basement in 2016, and just recently a new kitchen backsplash. Obviously Petersen's is our go to for all of our flooring and tile needs. We've never had a complaint with their work, helpful, friendly, professional staff and installers. Cannot say enough good things about them. Dependable and trustworthy.

T

Travis Zimmerman

My wife and I just moved to Frederick recently and had Petersen's redo the flooring in our entire house. They were responsive and professional and their installation team was great. There was some intricate scrolling to be done around the fireplace, and the results are magnificent!

J

Joe Czar

I visited Petersen's on Jan 18, 2021 to price luxury vinyl flooring. After reviewing the selections, I went to the front desk to ask for assistance. The person who I was directed to said that he was leaving in 10 minutes (this was at 2:20 pm), and it was quite obvious he did not want to assist us. When we were asking for advice and pricing, he literally told us that we would be better served going to Lowe's or Floor and Decor down in Gaithersburg. The reason why we visited your showroom is because we've done business with you guys for many years (and numerous projects) and want to support a small local business. Well, we took his advice and went to Lowe's, where we had excellent service. I was terribly disappointed that a repeat customer could be treated so poorly and dismissively, and I do wonder how many times customers are referred to other stores. Very dissatisfied, but left 2 stars as I had better experiences before. ### UPDATE ### Gail Peterson called me direct to discuss the issue. Although my experience wasn't great, The follow up was. I was given an explanation (salesperson had an obligation), and, unfortunately, he simply didn't have enough time to provide. I sincerely appreciate and respect that the business reached out to me directly. Although I have went elsewhere, in the future, I will still consider them for my business. I raised this to three stars to reflect.

S

Sibylle Mangum

After having a abhorrent experience with a competitor I reached out to Petersen's Carpet and & Flooring (by suggestion of a very close friend). Gayle (and Sarah) were very patient and honest with me during the entire process of my indecision through to the completion of the job. I am very pleased with the quality and appearance of the flooring, My floors look wonderful!

S

Sarah Bryson

Almost a perfect experience! I'd have to say I enjoyed the installation better than the sale of the process, only because my installer came in and recommended a completely different style of installation AND had me pick the color of stitching I wanted for the edges of the carpet runner. The color choice would have definitely been easier ahead of time. The runner came out absolutely perfect and matches our front door. We will definitely be using Petersen's again for our next project in 2019.

Top 10 companies in Flooring store category in United States

Close