Fredericksburg, United States
420 Hudgins Rd #106
N/A
+1 5404792695
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My 2013 Kia Optima Hybrid died on Fairfax County Pwy and I had the vehicle towed to the Kia dealership in Woodbridge. The dealership explained that I had a faulty safety plug and the plug possibly shorted the upstream modules. The manufacturer installed the wrong fuse for the safety plug and Kia should have issued a vehicle recall for this problem, but I digress. The dealership conducted their diagnostic and recommended replacing the safety plug to the tune of 400. However, the car still didn't start and the dealership recommended replacing the 2 modules for 4,000. I immediately called 3 Star Auto and had my vehicle towed to the shop. Tim diagnosed my car and reprogrammed the modules for 400, yes... 400. The vehicle was back on the road the next day and I've not had any issues with the modules. I explained the correct diagnoses to the dealership and express my extreme dissatisfaction with their unnecessary, expensive remedy. Tim is the most competent, trustworthy mechanic I've come across. Not only do you get impeccable craftsmanship and fair market value for the work, but you get superior customer service and someone who values your patronage. Next time around, I'll tow my vehicle a 1,000 miles.
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If you ever need your car worked on so quick. I highly recommend this place. Unlike some place I went earlier and my car sat 4 days without a diagnosis. Super affordable and genuinely honest, these guys. The customer service is heart warming. 5 star should be the name of the shop now.
This is the place to go if you are car shopping. Edwin was super helpful and confident he could get me in the exact car that I wanted and he delivered. I am so happy I worked with 3 a star over any other dealership. The process was hassle free and exceeded my expectations. I highly recommend.
I am highly satisfied with the fact that I was able to find and finance a vehicle through 3star auto. Tim was great with informing and getting me situated through the entire process. If you’re looking for a legit salesmen whose going to get you on the road without any concern of a newly purchased vehicle then this is your guy 9 out of 10 from me and my family. Keep up the good work Tim and staff. update: Bless these fellas & their hands man I swear these are the mechanics you need to link up with!
We had a wonderful experience working with Tim. From the moment we made contact about a vehicle we were interested in he promptly responded and made himself available to us as we were traveling from a few hours away. He was easy to work with, friendly, and so kind. We are grateful for the vehicle we purchased from him. Highly recommend 3 Star Auto.
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