Fredericksburg, United States
58 Le Way Dr
N/A
+1 5407521600
This is an AWESOME company. They arrive very early--between 0500 & 0530. They remove everything necessary in a neat and speedy process. They are a quality and professional crew. Reasonably priced. Varied options to collect. What more can you ask for in a service like this. Neighbors are already inquiring. Join in. Thumbs Up, crew!
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Worst service I've had in 22 years of living in the area. Numerous issues but when weather hit and their trucks couldn't get out of 2 days they had no response plan to gradually pick up customers who were skipped. Instead, they just told us to wait until next scheduled pickup date which meant we had 2 weeks of trash that would pile up before pickup! Nobody expects a company to risk employees or equipment during hazardous weather. But paying customers do expect a company to have a mitigation plan for servicing. Instead, they take the easy way out and make their planning issues the customers problem!
We have this service for trash and recycling. I called when I saw the guy empty both cans in the same truck. When I called, I was told its a divided truck. That's all fine, but how does the truck know to divide up the garbage AND recycling into separate areas of the truck when the driver emptied BOTH CANS into the same opening! If we were paying for just trash, that would be one thing. We take our time to separate recycling from garbage to help out the environment and apparently our efforts are in vain. I was told someone would call me back and get this straightened out, but no one ever did...big surprise there especially after reading the reviews. Poor customer service.
By far the worst service I have ever had with a waste pick up company!! I’ve been a paying customer for about 4-5 weeks now, and it’s been terrible. The second week they didn’t pick up my recycling, the can wasn’t full so I placed it back by my house and filled it before the next cycle came around. I thought that maybe being a new customer I fell through the cracks somehow. The following week they came and got it after I called them. After that they did not pick up my trash for two weeks in a row. I had to call them to get that picked up. Now the very next week my recycling is still sitting out when it was supposed to be picked up yesterday, and I even put my cans out a day early every time. Completely inexcusable and now I will just go with County waste. They may cost a few dollars more, but all of my neighbors have them and their trash is picked up on time every week.
Been happy with them since we switched over. Price was a little less, the drivers seemed to be more careful in the neighborhood, and best of all they didn’t leave garbage or leak hydraulic fluid all over in front of my house. Overall 5/5
Deli
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