ASUS Computer International

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Fremont, United States

asus.com
Computer hardware manufacturer· Corporate office· Computer wholesaler

ASUS Computer International Reviews | Rating 2.3 out of 5 stars (5 reviews)

ASUS Computer International is located in Fremont, United States on 48720 Kato Rd. ASUS Computer International is rated 2.3 out of 5 in the category computer hardware manufacturer in United States.

Address

48720 Kato Rd

Phone

+1 5107393777

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

Mon
9AM–6PM
Tue
9AM–6PM
Wed
9AM–6PM
Thu
9AM–6PM
Fri
9AM–6PM
Sat
Closed
Sun
Closed

...
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D

Daniel House

I thought this was a good company that made good products and stood behind their warranties if there was a problem. I have been a loyal customer for 10 plus years and it has all been for nothing. I recently bought a computer and after a few hours of use, one of the buttons fell off. My local retailer ordered a replacement computer since it was still within the return period. My replacement computer suffered the same failure shortly after I received it. It has been a two month ordeal to get the computer in to Asus for warranty repair and I have recently been told that they will not honor the warranty and that the damage is customer induced. They refuse to acknowledge that I had the same failure happen on two separate devices and will only tell me this is my fault. At this point I will no longer be buying or recommending Asus products and am actively looking to replace the devices of theirs that I do own.

T

Terry Kleinberg

Asus computer has the worst customer service and product support I've ever seen since 1990. They don't lie to the customers about warranties and their responsibilities. They will intentionally mislead the customer all giving them the runaround. Asus computer will do anything they can to circumvent their responsibility. All the while frustrating and without thought of the customer or their company and or product line destroy their own company.

D

Domenic Fallavollita

Do not buy asus. My motherboard is supposed to be compatible with my ram and they said it was. ram will not work fully work with lighting the system. Stays on regardless if in sleep or not. They said they would replace with same board that will not fix it due to the board actually not being fully compatible. Company lies and will not fix my issue. Stay away from this crummy company. now need to buy a new motherboard since they lied.

D

Daisy

Best computer and consumer electronic products.

J

James Collins

ASUS will not provide advance RMA replacement of a defective monitor, they don't stand behind their warranty. Update - After a month of fighting with ASUS, while they pretended not to understand an entire model line of products were defective, they finally gave in and replaced the monitor with a different model. A day late and a dollar short, few people will have the time to get their 400 worth from this company.