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Calphin Aquatic Club

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Fremont, United States

calphin.com
Aquatic centre· Swimming instructor· Swim club· Swimming pool

Calphin Aquatic Club Reviews | Rating 3 out of 5 stars (5 reviews)

Calphin Aquatic Club is located in Fremont, United States on 34075 Fremont Blvd. Calphin Aquatic Club is rated 3 out of 5 in the category aquatic centre in United States.

Address

34075 Fremont Blvd

Phone

+1 5107907946

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Liza Alvarez

Have not swam at Calphin Aquatic Club since it first opened. Actually I was quite reluctant to go back, but I did and was pleasantly surprised . The crowds were gone, due to Covid-19 and their adherence to the strict protocols is impressive. A big improvement was how the front office is run. A huge difference from when they first opened!! Josh has excellent customer service skills and to me, that speaks volumes!! Although the pool is fantastic, it's the people who work there that make the experience a positive one. Cannot say enough about how far this club has come from it's earlier days!! High 5's to the new management and staff!!!

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Raghavendra Rao

We had an extremely bad experience with Calphin. They automatically deduct the fees for next session. Due to Covid 19, we had to cancel the enrolled session due to unavoidable reasons. They asked for a lot of details & proof for cancelling. We provided all the details but still they refused to refund the amount, The helpdesk was extremely rude, doesn't have any idea of customer service or how to treat customers and are ONLY INTERESTED IN GRABBING YOUR MONEY. please be extremely cautious in case if you have to cancel, you should forget about your money

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Sridhar Vutla

Hello, Calphin cancelled swim lessons during covid 19 pandemic and credited my balance to their Calphin portal account. I was trying from last 2 months to get back my refund back in to my account. Recently they opened the club and when I told them I am not ready to send my kids back to swimming during this covid hard times. When I asked my 2 kids amount refund back they are saying as per their policy I have to use it or recommend some kids to their club and transfer my amount to them so that I can get back my money from other kids parents if some one join on behalf my kids. This looks like not professional at all by the club rules and they are very very rude while talking with the customers. Can anyone suggest what can I do further to get my money back. It's not small amount to leave. I am not sure what to do further and now a days they are not picking my call also. Please advise.

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Saul Aleman

Really great place to bring your kids to swim. The coaches work hard to get their students ready for the next level. My nephew always have fun when he comes here for swim class

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Buyer Rosy

Our kids have been swimming here for years and we had been happy. But starting this year, there are very obvious recession on the organization and teaching quality. Some of the coaches don't teach the kids in their classes even once during the whole one hour lesson. Some don't show and leave the dozens of kids in the pool without supervision. Owners and managers don't bother to find substitute. Perhaps they don't even notice. Kids from multiple levels are often combined into one super crowded group with only one coach. We are considering switch to other places or get private lesson if we stay.

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