Fresno, United States
7250 N Palm Ave
N/A
+1 5593649433
In-store shopping
Oil changeRepair services
This dealership is like no other. Great sales staff, no pressure sales tactics, easy to deal with and their service dept. is 1st class too. Sales Rep Harris is great to work with. Just bought our 2nd Acura from them today...moving from BMW to Acura. Very pleased.
like
Employees are very hospitable
Awesome! Very knowledgeable staff can't wait to go back and buy my suv.
Great customer service they treat everyone as family providing rides to home plus I like their honest in repairing
This Dealership has the best customer service I have ever experienced! Jazzy came in on his day off to show me the TLX I wanted. Mike went well out of his way to help me get that TLX. Steven also gives excellent customer service and greeted me before I even walked inside. I definitely recommend Acura of Fresno!
Good luck getting served here if you're a person of color... We walked past 4 sales staff that did not stop their conversations to even acknowledge us, let alone offer assistance. One of them actually made eye contact with me before going back to talking with his coworker. We'll take our money elsewhere.
Just called the dealership for the first time so I could set up a service appointment for my wife's car. Always bugs me when someone answers who speaks waaay too quickly...to the point where you can't hear their name. Rest of the phone call was equally disappointing and annoying. I could go into greater detail, but let's just say I definitely felt there was a lack of professionalism from the staff members I spoke with.
I have to change my rating after my previous service visit I don't want to go into detail too much, parts department deserves 5 star but service department deserve 0 way over price I called many Acura dealership and they gave me a different quote for what I was charge at service and the service guy lied saying they perform a steering wheel angle sensor calibration after the alignment which is false cause I took the car home and did the Steering angle sensor myself and cleared the traction off light from dash, you never know who your trying to fool maybe the person your trying to fool knows more about cars than you think.
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