Frisco, United States
4461 Coit Rd # 315
N/A
+12145400696
I just moved from another state and had my first appointment with Dr. Jiang last week. I found her to be extremely knowledgeable, warm, compassionate and very thorough! She was exceptional in explaining everything she was doing. I look forward to her being my new Rheumatologist!
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If we could give ZERO stars we would. We requested an appointment, as advised, online. Took two days to hear from anyone, then we finally get the appointment schedule. The day of the appointment, new patient, we received a text stating the appointment needs to be rescheduled as the doctor(s) are not available and to call. We tried calling, but once again unable to get ahold of anyone. Today we get a call that \we missed our appointment and were marked as a no-show\. REALLY!!!! You reached out to us to cancel and now we either have to drive to Dallas or wait until November. No thanks! Doctors might be great, not sure as we can't get it, but the office staff needs to get it together!
Where do I begin? There are too many negatives regarding Dr (??!) Li Jiang. My wife's blood was drawn to perform tests. We weren't even asked if we wanted the tests done, or how much it will cost!! I made it very clear to the front office person, with whom we fixed the appointment, regard the maximum total cost ....... and even after insurance, we had to pay over 1,000.00!!!!! The front office people took all our insurance' information, and then we got a HUGE bill in the mail, which also threatened legal action if we didn't pay up. Li Jiang wrote a whole bunch of X-rays to be done, which only had to be at her recommended X-ray center (apparently she gets a lot of kick-backs / commission from there. After spending a lot of money, Li wrote a prescription for some cheap medicine, which my wife had to take for several months. After taking the medicines my wife's health greatly deteriorated. I wish that the medical board, the city of Frisco, etc investigates the shady dealings and incompetence of this \joint\, and shuts them down.
EXCELLENCE! I moved from out of state and have had a rheumatologist for over 19 years. I met with Dr. Jiang who, because of her attentiveness and thorough examination & testing, determined that I had issues that had never been found by other physicians. She takes her time, explains in great detail, and follows up. Her staff is SUPERB!
Well orchestrated initial visit. Nurse and Dr Jiang were great. Nurse Tech that drew blood for labs was very efficient. Quickest most uneventful blood draws ever. Going back in couple weeks to get diagnosis.
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