Frisco, United States
4500 Hillcrest Rd #160
N/A
+1 9729479395
Toilets
Wheelchair-accessible toilet
Dr. Hua is a very pleasant doctor. She was very attentive during my examination and went above and beyond to make sure I have all the information I needed for my hand to heal. She explained everything to me in a way I could understand. I was very happy with my choice.
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I’ve never given a bad review of a Dr until now. I had a finger injury and first appointment she showed me a picture of serious arm wound. I think an attempt to show how a body heals. Didn’t make me feel any better, it was just awkward. The 2nd visit the Dr didn’t know why I was there. It was because she had instructed me to come back and check for infection. Then she pushed a follow-up appointment out 2 weeks. Well, the stitches started pulling and I was in tremendous pain. Went to urgent care to have it resolved. I would go see any other hand surgery Dr. She is awful. The staff was nice.
I did not have a good experience. I showed up for my appointment early with all completed paperwork, insurance and X-ray. My hand was fractured and I was in a temporary cast from the ER. I discovered at the appointment my license was lost. I informed the front desk. I was told without my license I could not be seen due to insurance fraud. I offered to private pay to keep the appointment still told even if I private paid I could not be seen without id. I questioned that I thought it was an issue of insurance fraud why could I not pay out of pocket for the appointment. The office clerk said it’s just our policy.
Dr. Hua was very thorough and precise with my wrist surgery. She followed up with my recovery at least on four separate occasions to make sure I was recovering as predicted. Every time I had an office visit before and after surgery, I felt confident in her abilities. She was able to see all my injuries on my mri, even if the other surgeons missed it. She was the third and last hand surgeon I vetted and the one I felt most confident in to perform my surgery. I would recommend her to perform surgery to anyone who needs it.
She fixed my hand. No surgery. No problem.
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