Frisco, United States
12580 Rolater Rd
N/A
+1 2144364900
Delivery
If i could give this place 10000 negative starts i absolutely would!!! The lady in the front this morning at 9:am was the rudest person, i have ever encountered in my life!! how can the united state post office allow such rudeness...i never write reviews but this counter lady needs to not be working with customers at all!!!! i will be filling a complaint with the main office...
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This facility is not a full functioning post office. It's limited in its resources. The customer service was friendly and caring.
It would be nice if management would take responsibility for the careless deliveries that continue to occur from this location. I have had many issues and always call to report it; I am always promised it won't happen again. It keeps happening; when will this end?
I don’t know why they have a “customer service” bell at the front desk. No one answers it unless you hold it down. But then if you hold it down 4 people show up to ball you out for calling them. They are angry. They have zero interest in helping you. Don’t bother coming here for anything other than dropping packages. Go to the PO on Stonebrook, they’re open until noon on Saturday.
had a misdelivered package two weeks ago which should have been delivered alongside another package that was delivered properly. They have been unable to retrieve it. when I first called I spoke with Amber who was very helpful and was trying everything she could but was unable to retrieve it. She is now on vacation. I spoke with someone named Karen the other day she seemed like she couldn't get me off the phone quick enough and didn't really seem to care and I am now unable to get anyone on the phone. So I am now out 40 bucks because since the package didn't have insurance unfortunately. You would think the carriera carrier could tell the difference between a 2 and a 4. This also leads me to say there's an untrustworthy person in the 1400 block of Rosedown Lane in Frisco. They got the package. The carrier went and knocked on houses and they were told that they have the package. I was also told one house, the people didn't speak English so they couldn't try to get any further with them. So yay for USPS. I've had many close calls these past few years with carriers and I am no longer trusting carriers and will be using a PO box from now on.
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