Frisco, United States
2601 Preston Rd #1216
$
+1 9727129455
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I came in to exchange cake pans that I purchased as a gift for someone. I started an online return in February but then that winter blizzard hit N. Texas and the exchange was low on my priority list. Finally made it to the store in March and the lady who initially helped me (Lyne or Lynn?) was not very warm or sympathetic. My can pans were still wrapped in plastic and I simply wanted to exchange 8" for 9". She was not at all reassuring that such an exchange could be made and was quite the opposite. THANK GOODNESS Sam appeared at the register behind her and she asked him about it. He couldn't have been more customer-friendly. It was an easy exchange once he got involved and I paid the difference in upsizing my cake pans. If Sam had helped us from the start you can bet I would have found other things to buy in the store that day. But as it was, Lyne left a sour taste in my mouth as being unfriendly and making the whole process vexing.
like
I never knew there were so many kitchen tools out there. You name it and Williams-Sonoma has it! The cookware and the knives are of the highest quality. They have a great selection of food items too! The candies exceptional. The price seems high but the quality will not disappoint you.
The love for this store continues to grow! Sam was so kind (and genius) with helping us find wedding gifts and he suggested the perfect gifts! This location continues to thrive with their customer service! Highly recommend this store and this location!
Super friendly staff. Great selection of chef supplies and unique food items.
It's a Williams-Sonoma, so the products are great and the associates are nice, but the selection is smaller and a bit pricier than other kitchen stores.
Great store. My wife wants to get a job there so she could get a discount and spend her paycheck there.
My favorite kichen store
If you want products that are high-class and built to last (potentially even for generations), this place has some really nice options. We are talking top of the line stuff. Brands that are globally known as the crème-de-la-crème. But be prepared to pay top dollar for this kind of top-notch finery. These are investment pieces. If your budget isn't quite up to this level, you can certainly find some quality pieces at discount stores, but you do get a standard of quality here that you really won't find at those cheaper places. Unfortunately, they didn't have what I was looking for (they have a very limited offering). And the staff wasn't very helpful, either. But, that could be because of covid-19 and their attempts to keep at least 6 feet away at all times, because I couldn't find anyone nearby when I wanted to ask a question. So, since they have a flow pattern to help with the quarantine, I just ended up leaving (since I was already near the exit and would have had to wind all the way back through the store again to find someone).
Deli
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