Fuquay-Varina, United States
2214 N Main St
N/A
+1 9193465410
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very unprofessional, don't stand true to there word. They would rather you bring your mower there with no timeline on when it would be fixed. (I'm sure they would find something to replace for no less than 1k) instead of replacing a 15 part they sold me. Would NOT recommend!!! Everybody got to Hudson's than this place To the owner, I bought this lawnmower 4/10/16 I'm pretty sure the warranty is up by now. The guy could've replaced the part that I PAID for that broke. They would rather me take another day off work bring the ,mower just to say it not under warranty and rack a bill up. My hopes are a lot of people see this and stay away from quality equipment. All this nonsense over 15. This is uncalled for.
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I called Quality equipment this morning to inquire about a mulching kit for my newly purchased John Deere. I have had 2 other JD mowers and always been pleased with their parts department. This Morning I talked with Chris who told me they had one in stock and would hold it for me. Since I was unable to leave work I asked my wife to pick it up for me. She said he carried it to her car for her without even being asked. I later called to thank him for this and his response was \ I wouldn't even think of not carrying it for her\ this is a great company and Chris is a great example of their excellent customer service. They always are very helpful, have great attitudes and excellent pricing. Thanks again Chris for making Quality equipment look great once again!
Beautiful store, terrible customer service. I have purchased several times from this dealership and each time I say I won't go back. Every time I walk in the door I feel like I'm in the way. Nobody wants to help. Maybe if I were a 70 year old local farmer in a new truck I would be treated like family??? Shame because it's convenient and they seem to have a good selection. I'd love to see what kind of sales I could get out of this store with the proper staff!
Good place to go for your John Deere mower needs
Chris and Jeff in parts are always helpful. I always receive part very quickly even if the part has to be ordered.
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