Furniture Row

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Mishawaka, United States

furniturerow.com
Furniture store· Bedroom furniture store· Mattress store· Outdoor furniture store· Children's furniture store· Office furniture store

Furniture Row Reviews | Rating 4.4 out of 5 stars (8 reviews)

Furniture Row is located in Mishawaka, United States on 4005 Grape Rd. Furniture Row is rated 4.4 out of 5 in the category furniture store in United States.

Address

4005 Grape Rd

Price range

$$

Phone

+1 5742733080

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly service

Open hours

...
Write review Claim Profile

T

teresa/roberto santos

Great assistance and service. Any and all questions were answered. Salespeople let is shop and just look both times that we were in and didn’t hassle us. Indoor experience all positive. Downside? Yes, the length of time that it is going to take to get the merchandise in. 1 1/2 to 2 months.

A

Amy Paton

Ola introduced himself right when we got there. He explained where every thing was located in the store then let us browse on our own until we were ready for help. He answered all our questions. Looking forward to getting our new sectional delivered.

R

Reid Chapman

We were helped by Ola and he was awesome to deal with. He never pushed us towards more expensive furniture and listened to our needs. The financing option at 0% worked out great for us. It was also nice to have Denver Mattress next door, their Doctors Choice mattresses are always a solid option.

S

Steven Partridge

Jarrod (spelling?) was extremely nice and engaging. He offered help without breathing down our backs every five minutes or trying to upsell us like some other stores in the area. The employees were so kind and respectful and genuinely funny. They told jokes and spoke with us while waiting for a manager to help with a computer thing, and the whole experience was quite pleasant. 10/10. 5 stars. All the good stuff.

A

A Hughes

Great pieces, not outdated ugly oak stuff! Friendly Helpful staff!

M

Melanie Darmody

Found the perfect leather chair for my son's room. Would have purchased the ottoman as well if the salesman had given me the price offered by the other salesgirl. Great deal, in & out quickly & smoothly!!

J

Jessica Stetzel

Worst experience getting furniture I have ever had!! I order 2 bedroom sets for my daughters and was told that it would be at my house in 3-5 weeks. The eta was even written on my receipt. I got rid of all my daughters old furniture to make room for the new. I called the store 4 weeks after ordering and was told it wouldn’t be in for 3-4 months. I explained the situation that we had gotten rid of all their old stuff because we were told it would be here in 5 weeks at longest. They didn’t seem to care and told me I could buy a bed frame from next door and return it when the stuff came in. Every time I called to check when my items would be in they had a different excuse as to what was taking so long and each employee had a different story as to where my stuff was at.3 1/2 months later all of my items except 1 were delivered ( the other item still wasn’t in). When I ordered the stuff I was told they would bring it inside my door and leave it. When the delivery drivers got here they refused to set my stuff in my house (right inside the door) and said they would either leave it on my front porch or in my garage unless I wanted to pay more to have them leave it inside my house... ridiculous!!! When i called furniture row they blamed the delivery drivers and of course the delivery drivers blamed them. I was also promised a night stand since I was lied to about how long it would take for my items to be in. When calling to check on the status of that they said it was never promised and hadn’t been order even though the manager said he would throw one in. Save your time and go else where!! This is not an honest place!!

J

Jack Walker

I went to Furniture Row looking for a recliner. I thought I knew what I was looking for. The sales rep didn’t take too long in recommending a recliner that is much better, will last me a really long time, and meets my needs exactly. It costed more but I have 24 months to pay it off interest free. Very courteous and personalized service. Definitely my go to place for furniture and mattresses.