Gahanna, United States
1319 Stoneridge Dr
N/A
+1 6144763689
Toilets
Wheelchair-accessible toilet
I will NEVER have another membership with this franchise. It was never explained to me that since they had to close for 2 months during the pandemic that all contracts would automatically be extended. Of course, I was informed of this when I spoke with the manager to cancel my contract. Definitely not something I was expecting and definitely not something that I’m happy about. In my opinion this is unprofessional, considering my gym isn’t following this same BS. I feel like ME came up with this to make back the money they lost during the time they were closed. I would be MUCH more understanding if they would’ve considered notifying their clients as soon as this decision was made. Obviously, communication isn’t something ME prides themselves on.
like
I have scheduled my monthly massages 90 days in advance for many years. I was just cancelled for 12/24! Three days notice is UNACCEPTABLE! Especially for Christmas week! My therapist and the entire staff should have had the decency to let me know earlier! They have just spoiled my Christmas gift to me!
Signed up for membership, put on freeze and told I wouldn't be charged as long as I keep booking appointments. Currently have 2 appointments pending but cancelled due to being charged and Manager saying \front desk staff can't tell what kind of membership you have so that's why you were charged\ Just absolute BS and terrible management. Edit* I filled out the form indicated below in the owner response but all it did is send the form to the same manager that messed up my account in the first place.
I love this location. I currently live in German Village but used to live in Gahanna. I still drive to this location. & just got a membership here. I love the staff & their diligence to make this a safe, relaxing, and fun experience even during a very dark time. First off I have to say, I am very tense and anxious being in public during this pandemic. But this staff deserves the recognization for going above & beyond to provide excellent Service standards in a clean & professional manor. Also the membership pricing is definitely the way to go, it is extremely reasonable & generously priced. I also like that I can go more than once a month & still get prorated member pricing. I can’t begin to describe how reasonable their pricing is here for the top quality service you receive.
Everyone is super nice. I love that they explained their new Covid 19 procedures over the phone when they called to confirm my appointment so there were no surprises. I have residual issues due to a car wreck, but Sean was really sensitive to those obstacles in order to provide some much needed relief. I feel so much better than I have in months.
Deli
The best companies in the category 'Deli'