Hot Pot Hero Gaithersburg

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Gaithersburg, United States

hotpothero.square.site
Hot pot restaurant· Cajun restaurant· Seafood restaurant· Chinese restaurant

Hot Pot Hero Gaithersburg Reviews | Rating 4.5 out of 5 stars (8 reviews)

Hot Pot Hero Gaithersburg is located in Gaithersburg, United States on 100 Paramount Park Dr. Hot Pot Hero Gaithersburg is rated 4.5 out of 5 in the category hot pot restaurant in United States.

Address

100 Paramount Park Dr

Phone

+1 3019770404

Service options

Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in

Amenities

Bar on siteGood for kidsHigh chairsToilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

AlcoholAll you can eatBeerComfort foodHappy-hour drinksHappy-hour foodLate-night foodSmall platesVegetarian options

Open hours

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Angelo Z32 Twin Turbo

Awesome Chinese Restaurant that is not your conventional and usual Chinese spot. My wife and i had a great time at this place. The service was good and the experience as a whole is worth it so we are coming back again! This place is not too expensive and it's an all you can eat feast!

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XIUNA LIU

We understand that there is a people limit with COVID restrictions, but we have called many times in advanced but no one answered any of the calls. Then when I went in to check if there was any spots opening up no one came to talk to me in store after 5 minutes. Overall terrible service.

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itsBenababyy

Food was good and ingredients came out fast. love the all you can eat concept. Wish drinks had more options.

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Chanel C

This place is beyond horrible!! First let’s talk the service! My daughter and I walked in and nobody greeted us at all we were waiting and the person finally came and greeted one family and not us so we continued to wait.. well finally the seated us and I’m asking about the seafood boil and one waiter said idk what it comes with and walked away, the other waiter came so I asked him a question and he walked away. Man. Didn’t take our drink order or anything. I simply walked out. Horrible and I will never go there again!

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Sofia Pikalova

COVID review: highly Recommend!!! They used all disposable bowls, plates, silverware, cups! They only allowed 5 tables at a time! The sauces are served into single use bowls, they have gloves out to use for serving. Food was very good (like always)!

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Kiaira Gross

First I would like to admit that I’ve never actually had the food here! Reason being is because I’ve come to this location 3x and each time I was unable to dine. Apparently they’ve had a gas leak in the kitchen, (which is understandable). However, the owner told us that the problem would be resolved in a day. I came back 3 days later and they weren’t serving people due to the gas leak. 2 days after that I drove from Dulles to the restaurant to see that it was open and people were seated eating at 5:15pm and the website says it closed at 9:30. I was turned away YET AGAIN due to this gas leak BUT, again, people were sitting eating. Two Asian men walked in after and wasn’t turned away!

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Cody Cervenka

Very good! A fair price for all the food you get, friendly service, and vegan options too. I had never had hot pot before going to this place and I look forward to coming back. I was skeptical at first of the price and how it worked but it’s a really neat experience as long as you’re willing to share with the people you eat with. Not the most COVID friendly style of dining but they have tables with separate pots .

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Leo C.

Not a well first time experience. We wanted to try out another chain brand of hotpot unfortunately we left within a few minutes after being seated. The server was rude and seem to get upset when asked a question regarding ordering off the tablet, since there was charge of 52 with us even starting to place in order. The question in asked where due to his speech "understanding his accent behind a mask" was difficult. Eventually he said we can only order hotpot soup or just seafood for the party. We thanked him for the time and decided to go else where. We left and headed out to Urban hotpot and where seated and had are order out promptly despite there being a waiting list (reservations only) we where able to get seat upon walking in.