Gaithersburg, United States
9811 Washingtonian Blvd
N/A
+13012585100
I have been a member at Rio Sport & Health for 10 years. I have had nothing but great experiences. The personal trainers are very skilled and always willing to give a hand when needed. I have known the general manager since he was the assistant manager 5 years ago. I couldn't be more excited to have him running the gym. He is professional and keeps the gym looking great including the bathrooms, which is very important. Also a huge plus includes the front desk associates who are always welcoming and friendly! You will never catch Michael without a smile and asking how your day is going! Highly recommend this gym to anyone looking to make a change. PS. They have steam rooms
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gym is great! The location is beautiful, the RIO parking is free. Great consistent facility to work out in. Plenty of squat racks, dumbbells, and benches free even during the busy hours. If weightlifting isn't your thing there are tons of treadmills, bikes, ellipticals, great place for swimming and the best indoor, and group classes going on too. Aside from that Rio Health&Sport is a great place to workout and it's absolutely a must to be considered if you are looking for a gym in this area. It's well worth the money and there are no hidden fees as some here complain, at least I don't have this problem. I wish you all to stay fit and healthy!
This is an absolutely fantastic gym and highly recommend it to everyone. The staff is knowledgeable, very friendly and made me feel at home. The equipment is laid out very well and offers a plethora of challenging machines that I hadn't seen before. The facility is very clean and maintained well. You'd be hard pressed to find a better place to build and maintain your body.
The theft that occurred at the Rio Sport and Health under the guise of management was incredibly negligent and stupid. With too many managers on duty, and a staff the communicates strangely with one another, it became obvious that everyone there is in there own little world without a care to the proper handling of valuable that are lost then found again by housekeeping or other staff. In this case, it was housekeeping that found an expensive mobile phone with distinguishable markings. My investigation into this matter and a police report by the Montgomery Police leads to theft. Rather than following proper protocol for the securing of a valuable item into a safe in the back office, the housekeeper (name not mentioned) decided to leave it out in an area that was exposed to members and other staff. When he came back, the phone had been taken and to this day, there is no progress on locating the whereabouts of the phone. The negligent act of all those people, and there are many that either saw the phone or had their hands on it, they all did not follow company procedure in securing valuables found. This is disturbing. Everyone passed the buck on to someone else, and no one did the right thing. From management to housekeeping, they all are negligent and should take full blame for the theft of my phone. Crazy to have to end up this way. Just as their was hope, all hope vanished because of the incredibly stupid actions of a few.
I just moved to the area and the folks at this gym were very polite and were able to get me started without any hassle. Rich was very professional and helped me get started with a trainer and I am very happy about my decision. I would definitely recommend, especially with the price being so low AND having towel service.
Our family has been members for 3 years now and we always enjoy our time at the gym. Whether it's yoga classes, racquetball, working out on the machines, or working with one of the many helpful personal trainers, it's been a great gym with great service for all of us. Josh Weaver the personal trainer is excellent -- cheerful, encouraging, diligent, hard-working -- and everyone else we've encountered over the past 3 years has been great. I love the spaciousness of the upper level and the lovely view of the lake. Parking has never been a problem (we always park on the upper level), the hours work fine for us, and it's just been an overall great experience for our family.
I joined this gym under the impression I was signing a month-to-month membership, which is why I was paying a higher fee (I agreed and understood that). Of course upon trying to cancel my membership when I was transferred to another state I was informed I was liable for another 6 months. Ironically there was an early termination offer. This saved me 30. As other reviews stated the customer service is horrible. Also, they do not maintain the facility. I worked out weekdays utilizing the 6am group classes. The room that we used NEVER was cleaned - no exaggeration. Some members brought cleaners for their workout area. It was gross. They will mislead you. Avoid the trap. Read the other reviews.
I have had nothing but great experiences at this gym! Staff is very welcoming and helpful. I had some questions about the machines, and they had no problem answering them. I would absolutely recommend this gym to my friends!
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