City of Gallup Municipal utility

Tayler May

I wish i could give this review a negative 5 stars. Our family home burned down, and after the fire we were charged for hundreds of dollars for water that was used to put out the fire we didn’t start.( also, the fire dept couldn’t figure out how to turn my water off so who knows how long we were being charged for broken plumbing) Not only did they hang up on me, never call back, they ended up ghosting me & refusing my phone calls as I’m asking to speak to someone that has more knowledge about the system- they also stole our security deposit & used it toward our bill that shouldn’t have been charged to us in the first place... shame on you Gallup utilities, what a clown shoe operation.

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