Northbrook, United States
840 Willow Rd #478
N/A
+18474860400
Purchased a pool table. Very pleased with the quality and price. Robert Baxter (CEO) was helpful in addressing several issues post-purchase. I'd prefer more responsive store personnel, but what ya gonna do?
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We ordered home theater seats from this location. This may be hard to believe but all of this is true: 1. chairs were delivered 7 weeks after projected date - 2. chairs were delivered with different features than what was ordered 3. 2 chairs were broken and missing power cords and connector clips 4. in order to get any service, I was required to send pictures of the missing (!) items 5. it took another month and probably 20 calls and another 20 emails to get Games n' Things to send a repair man with the missing parts 6. The repair man they sent was from Mr Handyman in Lincoln Park - he has never worked on home theater seats before and in fact broke the one chair that was working 7. No further contact from Games n Things Glenview or their corporate headquarters (which I also had to correspond with). 8. Currently filing a claim with company as I am out over 2000.
So this location was closed in January, waste of a drive
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