Saco, United States
983 Portland Rd
N/A
Recently I experienced significant issues with my old steam boiler, within a couple of hours of calling Gammon's they arrived to take look and assess whether or not the boiler could be repaired. Unfortunately my old boiler was past the point of repair, and I was provided a quote for a new boiler the same day. Within a couple of days of accepting the quote the Gammon's crew was able to install the new boiler. The crew was professional, curious and I appreciate their willingness to get the job done quickly. Highly recommended, thanks!
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My problems is not with the equipment or installation. Gammon's has not been responsive concerning my rebate which I have not received. (It was solely their responsibility to submit m paperwork to Efficiency Maine.) The rebate is a substantial amount of money and was a selling point from this company concerning concerning these units. I received installation in August 2020 and have call numerous times inquiring over the last 5 months about the status of my rebate and I never get a consistent answer concerning why I have not received any money. I have asked that Gammon's refund me from their company and to speak to the owner and have not had any response. My brother and sister used a company out of Scarborough Maine and received their rebates immediately. Since I can not get any assistance from Gammon's with this issue now going on 5 months, I can not recommend this company. Also, I must add that I paid my bill promptly and had the integrity to call Gammon's twice to remind them that they forgot to bill me for the second half of the balanced owed. I wish I could say this company had the same integrity. -P. Tibbetts
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