Lakewood, United States
1900 Shorrock St
$$$
+1 7329204200
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I went to Home Depot last night in hopes of starting my own plant project with some succulents and some herbs. Cindy from the garden center was so kind and so helpful! She seemed so knowledgable and qualified to work in the department, she gave so much good advice. She even suggested some vitamins to help my plants thrive!
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I HATE THIS PLACE, BEEN COMING HERE FOR 5 YRS, STEADY DECLINE IN CUSTOMER SERVICE, RUDE, NASTY AND UNQUALIFIED WORKERS, AND THEY ARE NEVER HELPFUL. LOWES IS MUCH BETTER\u003c ACROSS THE STREET. IM TEARING UP MY CARD. DEPOT SUCKS PERIOD
I went in to see if they had some portable greenhouses I saw online. I went out and looked first and didnt see any so I asked a couple of associates who were headed out that way. The male employee said he had to call the guy that works out here. I said okay very nicely, and then proceeded to wait 20 minutes. He asked if the guy ever came which was a ridiculous question in its own right since I was standing right next to him the whole time and obviously the answer was no. He then called the guy again and asked where they were in the outside garden center. He said there was a display on and end cap, but didnt even offer to show me where. The display wasnt there. I told him that and said forget it I'm not waiting anymore and I'll just order it online and walked out in a huff. This is a perfect example of why the retail model of these old big box stores is not working anymore and everybody shops online. Why would I want to go deal with some idiot that doesn't care about what I need when I can go online and shop hassel free and maybe have to wait a couple of extra days and pay for shipping? The extra cost and time is worth it in my mind. These are the people that are going to be out of jobs when minimum wage goes to 15/ hour.
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