Garden Grove, United States
9811 Chapman Ave
$$$
+1 7145379222
N/A
No-contact deliveryDeliveryTakeawayDine-in
Gender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuQuick biteSmall platesVegetarian options
I give this place two stars only because I got better service from the cooks in the back than the younger cashier up at the front. I ordered online and went to pick up. The young cashier had her mask under her nose and she didn't greet me. That's was fine, until I told her I was here for a online order and gave her my name. She went to look and didn't see my name, and then she just proceeded to continue to work on what she was doing. She looked at me but didn't say anything. Something along the lines of "we're working on it" or something would have been enough. Customers came in and out and they were helped while I waited. She then left on what seemed like a break and the cook took over the cashier. Everyone was helped while I waited. The cook acknowledged me and then went to look at the orders and gave me my order that was sitting on the counter. She apologized, and that's fine. What I don't like is that the younger cashier needs training on customer service. She talks to people like she doesn't want to be there. It turns me off from returning to places like this.
like
Need I say more about a Japanese on the go restaurant?! Just as you enter the door at WG, you can smell the chicken and scent of bbq! I was so hungry today so I ordered the mixed chicken and beef combination plate to go. COVID 19 did not stop me from ordering a take out. However, as I stroll out WG, my body needed nourishment! So, I sat outside the door and are my lunch. Wow...uuu! What are you waiting for? Order to go. You Japanese food is waiting, now!
EBT card friendly. Staff is good. The chicken teraki is good especially with steam rice with savory cabbage. Very healthy fills your stomach.. excellent drink variety as well
Pretty slow service. The manager was nice and friendly, the lady at the cash register needed some more customer service training.
I called and they didn't have my order and when I got it it was way shy than previous times .. dissatisfied!! I didn't care about money I even bought vegies on the side so they wouldn't cheat my bowl.
For your safety and your families safety. DO NOT GO HERE. Went in yesterday and found that their safety measure for dealing with Covid19 is extremely lax. I've gone to other Waba Grills and they had everything ready. Sauces were prepackaged and others came in packaging. Utensils and drinks were taken care of by employees with gloves and masks. No other person but the employees touched anything. This location sets gloves on the side but i literally watched as customers touch the surfaces like tongs, sauce pumps, utensils, plastic containers etc, without gloves. So, Those surfaces could be touched by hundreds of people. Its not sanitary. They need to up their safety for the public and their employees. Less contact from the public the better.
They don't seem to care enough to try and00ķ\u003c manually enter my card in order for my payment to go thru. They act clueless and overall unfriendly. Only thing that got them a star is the fact their food is good! Get better customer service please!!
Place doesn't serve anything special. Reminds me of more of a Flame Broiler or Yoshinoya type place. Serves rice and veggie plates with choice of protien (steak, chicken, pork or salmon) and extra for avacados. Food is okay - like I said nothing special - and the staff is a little slow (either hire more workers or hire faster people. Only two people were working while it was lunchtime rush).
Deli
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