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Meineke Car Care Center

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Garland, United States

meineke.com
Auto repair shop· Auto radiator repair service· Auto tune up service· Brake shop· Car battery store· Car repair and maintenance· Mechanic· Muffler shop· Oil change service· Tire shop

Meineke Car Care Center Reviews | Rating 3.7 out of 5 stars (5 reviews)

Meineke Car Care Center is located in Garland, United States on 5615 Broadway Blvd. Meineke Car Care Center is rated 3.7 out of 5 in the category auto repair shop in United States.

Address

5615 Broadway Blvd

Phone

+1 9729056953

Amenities

MechanicToilets

Accessibility

Wheelchair-accessible car park

Offerings

Oil change

Open hours

Mon
8AM–6PM
Tue
8AM–6PM
Wed
8AM–6PM
Thu
8AM–6PM
Fri
8AM–6PM
Sat
8AM–5PM
Sun
Closed

...
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L

Lyric Sawyer

Waylon and his team were friendly and efficient, they went out of their way to help me. I came in to get my inspection done and Waylon got me in and out, I even went back to have them help me put my tags on due to the fact that the license plate holes were to far apart. I will definitely refer them to my friends and family as well as being a loyal customer.

G

Gracie Teater

This has the appearance of an independent oil change and wannabe mechanic shop operating under a trusted brand name and label, while not meeting up to the specific standards of the brand name and label. Driving up to the service center, the outside appearance of the location did not appear to be well maintained. Please forgive me if it seems cynical or skeptical of me to then question the company's ability to maintain my vehicle. I pulled in across the street, still hopeful considering they did not appear to be busy. I see four service bays, however it appears that two of the bays are utilized for tire storage and display. Of the other two service bays, there is only one vehicle in sight. I called the store to see how much the oil change would cost me you utilizing the coupon that I found for this specific location using the Meineke app. The first two times I called it rang until I was prompted to enter a passcode. The third time I called it rang almost as long as the first two times when an out of breath person whose name sounded like Chris answered the phone. When I asked if they were busy he sounded irritated to have to be interrupted to be on the phone with me and had a tone that indicated I should already know the answer to this question. So I asked him about the coupon that I found on the app and I asked him how much the oil change would cost with that coupon applied. To my dismay he informed me that, although I did find the Meineke coupon for the Meineke retail location that he worked at through the Meineke app, they weren't actually accepting that coupon at that location. He told me that those are mostly for corporate stores and the owner of his franchise has told him not to accept them. Then he went on to quote me a rate of almost 70 for an oil change. I trust Meineke, this location however, I do not trust.

B

Brent Feddersen

I was told that my oil change and tire rotation would take about 40 minutes. I was shown my cabin air filter and was asked if i wanted to replace it. When I was told it was not in stock I declined. Then after the oil was drained from my truck I was told that my oil filter was not in stock and would have to be delivered. I was asked that since the oil filter had to be delivered, did o want to order the cabin filter as well. I declined. Once the oil filter arrived I looked into the service bay to guess how much longer I would be. My truck was up on the rack and the tech working on it was under my truck talking on his cell phone. I decided that I would see how management would take care of the situation as it was no now an hour and 20 minutes. I was offered no compensation or an apology. Had he offered to adjust my bill I would have given Meineke another chance but I will not be going to any Meineke ever

A

Abel Solis

Arrived on January 2nd of this year for a scheduled appointment at 8am to get an oil change. Arrived about 5 minutes early. The main reason I chose Meineke and this location, was due to a coupon I received via mail which was 50% off for an oil change. Needless to say, I was checked out at 10am. It took them 2 hours for a simple oil change. The staff member attending customers seemed to not be having a great start to the new year. I believe he was having technical issues, which is understandable. Things happen. I was in no rush nor did I mind the wait; although 2 hours for an oil change seemed extremely unnecessary. Technical issues or not, one should always be courteous and maintain a certain level of professionalism with each paying customer. They way I overheard him answer the phone (and greeting walk-in customers), I could tell how someone would feel as if they are bothering for calling that location and asking for information. No \good morning.\ No \have a nice day; apologies for the wait.\ No \welcome to Meineke.\ Nothing. Staff members seemed unorganized. That will be my last visit to this Meineke location. I recommend Brakes Plus in Rowlett for any auto repair services. They are courteous, professional, they get the job done in a timely manner and provide free shuttle service. Ask for Josh or Kevin and they will take care of you. Avoid this location.

K

Keshun Irving

I have been a getting oil changed here at this location for over a year now. The customer service is always good, the service provided has always been to my satisfaction and the time frame has been timely due to normal circumstances.

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