Garland, United States
2222 Executive Dr
N/A
+1 9722717079
I’m appalled by an email I received them today. They used profanity concerning dog manure in our yard. We’ve been using this company for years and never once have they said anything to us. They are extremely unprofessional and their work is poor.
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They have had my pool looking great for over 4 years now and are one of the few companies I found that offers chemical care without cleaning. However, they have spilled chemical on and stained my driveway numerous times now. I have called them to stop parking in my driveway and they continue to do it. They did it again today. Despite staining my driveway and having to come pressure wash it several times, they have not even offered anything like a discount or free month for the inconvenience. I stay with them because my pool has always been crystal clear.
So disappointed. I had been using Pool Chlor for months about it. This summer we had green algae. I called and told them about the problem. I also talked to one of the techs that adds the chemicals to my pool. no change. I kept sweeping the sides. Finally I went to Leslie's Pools spent 100 to treat the great algae. It took care of the problem immediately. The following day it was algae free. Interesting that my pool chemical company could not figure out how to remove the algae not to mention I should have not developed algae if they had been doing a better job. I fired Pool Chlor and changed companies. My pool has never looked better. In my previously home I had a pool for 30 years and never had any algae.
We have had our pool for 10 years and I always had someone else do all the cleaning/chemicals on it. I recently retired and decided to start learning more about the upkeep on our pool. The owner and techs at Pool Chlor are awesome, they take time to answer my questions and have shown me how to vacuum the pool and backwash it. They take care of the chemicals every week and and I take care of cleaning the skimmers, cleaner bag, brushing the sides and vacuuming. It saves us money and I love working with the Pool Chlor team.
Pool Chlor has done a super job for us. Their techs are friendly and do a nice job getting the pool clean. When we needed extra cleaning help before a party, they made a special trip back to the house to give us an extra cleaning. They are also quick to let us know if something needs to be fixed and always offer to take care of it for us.
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