Gary, United States
1430 W Ridge Rd
N/A
+1 2198875555
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Lady at the front desk is wonderful! But had my car towed to the lot and they were understaffed. Got my truck back after several days of postponing. The second time I had work done, they returned my car, but I spent over 500 for an alternator in an 07. Felt pricey, but seems like good work.
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Do not go here if you really want to spend a lot of money and have rude as obnoxious people tell you what's wrong with your vehicle when you already know what's wrong better yet even tell you something's wrong with nothing's even wrong please don't even go here
tl;dr: horrible customer service, scam pricing I paid Glen Park 25 for an estimate and had an awful experience. I was quoted at about 730... The mechanic was not even available to answer my questions, he just went to the next customer. I asked for a written estimate and the lady said that was not necessary since all the information was stored on file. I was not provided any information about warranty, part cost, or labor cost. So, I called back the next day asking for more information to which she said she would call me back. Never received a call back. I called back again a few days later asking about the estimate once again and was told she would get back to me. I still have not received any call back. I was forced to go another shop and was quoted 300 where the mechanic actually answered my questions. This place is a rip off. Avoid at all cost.
I have gotten to get to know the owner quite well over the past 4 years. The gentleman is considerate of all his customers, listening to really understand and is always straight forward with how he can help. It's been a real pleasure for me getting to know him. I would recommend Harry to anyone. Just a sincerely honest man who works with a purpose and is always respectful with his words. Go to Glen Park Auto Works, or Miller's Brake and Muffler. You will be glad you read my long however amazingly truthful review.
I've used this auto shop twice so far and never want to go anywhere else again. They were kind enough to work around my work schedule. I was quoted a fair price for my car. I got brakes and rotors, a tune up, and a transmission leak was sealed.The second time I needed a battery because my car died near the shop. I dropped my keys off and was able to call them and was told it would be taken care of! Way to go in an emergency! Not to mention, the young lady that does reception has the best customer service skills!
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