Mills River, United States
5046 Boylston Hwy #1
N/A
+1 8288917371
G&B needs to stop listing themselves as a source for propane tank repair. I went by their office / showroom today and they told me flatly “no they don’t do that” and had ZERO recommendations as to who does. Also they have been a very bad vendor to our neighbor.
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We have had G and B since moving back to Brevard, now almost 30 years or since we decided to go with propane. In that time, their computerized timing of our delivery has put us in jeopardy more than once and their so-called emergency service by phone is non-existent. We sign up for the special rates and find ourselves wondering if this is the problem. Why are we not on automatic delivery of some sort better than this? My husband is disabled and we cannot afford to be low on propane during the winter months. Plus we have a generator which at this moment is running because we are in a power outage and propane is barely at 20 percent. He worries and I do not want to be once again be told that the computer says we are not due for delivery when I am telling the person on the end of the phone that we need propane. If it were not for Clifton, we would have been in deep trouble in the past.
Thank you Matt General Manager of G and B gas for resolving our issues... you were a great help and we're fair in your resolution... Me and my family are definitely satisfied and more informed now... We appreciate all you have done and look forward to continuing our business with G And B Gas... thanks from the LeBeau family
G&B has been a great gas provider. Clifton, our main delivery person is the best. He is professional and careful of our property at all times. Chris has come to deliver several times and he is just as well trained, polite and friendly. We have been to the office several times and the staff was knowledgeable and professional. We will be a loyal customer.
Imagine you are a 90 year old woman on a fixed income, you thought you were on auto-fill, because of a lack of communication in G&B's office, your tank doesn't get auto-filled. Your gas runs out and G&B says you need to pay an extra 250 for them to deliver gas, all because of a clerical error in an office that keeps normal business hours, DO NOT GET G&B, shop around. They are nice up front but their lack of technological prowess and lack of flexibility in \off-hour\ situations means they will leave you cold.
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