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Geek Squad

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Cedar Park, United States

stores.bestbuy.com
Mobile phone repair shop· Computer repair service· Data recovery service· Computer service· Television repair service

Geek Squad Reviews | Rating 3 out of 5 stars (8 reviews)

Geek Squad is located in Cedar Park, United States on 11066 Pecan Park Blvd Ste 300. Geek Squad is rated 3 out of 5 in the category mobile phone repair shop in United States.

Address

11066 Pecan Park Blvd Ste 300

Price range

$$

Phone

+1 5123362050

Accessibility

Wheelchair-accessible entrance

Open hours

...
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M

maurice cowan

I had multiple TVs and a surround installed by geek squad and paid for the membership. They installed everything good and that’s it. I called to get somebody to come back out and I was transferred multiple times and hung up on. The geek squad sold this me never ship to me as if I could call them out if I had any issues with the tv and surround sound they hooked up. I called and they told me the membership is now only to bring computers in to be fixed. I don’t have computer issues I have a surround sound issue. The only good thing about the membership is getting a discount on installations outside of that do not get this.

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Safak Basturk

They are extremely careless. Almost hit my newly bought dryer with their truck while backing up. Then they pushed it around to save it from the hit. When they left, I realized that there is a huge scratch on the dryer start button. I paid decent amount of money for this machine and I received a scratched item due to geek team's carelessness. In addition to that, they are very rude. The guy who called me to find the address hung up on my face. When arrived he was still disrespectful. He said he couldn't hook up our dryer properly because our vent was oval. Turned out he was lying. Out vent was round and it was perfect fit for the new machine. They lie, they don't care about your money and most importantly they don't respect you. I am very disappointed of the service I received.

B

Bracin K

The tech was told specifically ahead of time what was needed. I knew as much as he did. We were given a 1 to 8 pm time. He called at 10 am and said he was on his way. We have not 1 but 2 full tech geek squad contracts. Very dissatisfied. The tech was at least honest about he knew nothing about the 300.00 harmony 666. Best buy sells.

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Joseph Berk

I purchased as an unintentional "bait and switch", but I decided not to give Best Buy a hard time about it. Sometimes I've received good service and other times I find it very difficult to get good or timely help and I have not used the service in many months (mostly because it is hard to get through the call queue). Just recently another 200 charge for the Geek Squad service appeared on my card as part of the automatic renewal.... Guess I'll give them another year to impress me and perhaps I'll change my rating (giving 3 stars at this time).

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Dominique Taylor

Nick did an amazing job with installation of my SiriusXM. Will definitely go back if needed

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Timothy Medina

Everyone was professional, helpful and friendly, and definitely worked to solve my computer issue. They were very knowledgeable about what needed to happen and the best way to proceed. I would highly recommend!

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Michael Spain

Just had my computer crash this past week & geek squad did a excellent job in recovering the op-sys. Thank you and your team. Now have a back up of data so we would not lose everything.

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xplorr

geek squad provided great professional and attentive service

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