San Luis Obispo, United States
255 Madonna Rd
$$
+1 8057831619
N/A
Wheelchair-accessible entrance
Buying a new computer because your old trusted one refuses to turn on anymore - can be a daunting task ..... Enter the Geek Squad in San Luis Obispo. I was lucky to be next in line for their Tech "Jay" who was quite impressive. He is extremely knowledgeable and has a fast "processing speed" - understanding what you need and what products they have to fulfill your need. But best of all, not losing any of my files transferring my data over from the dead computer to the new one. Phew... and though I miss my old computer, I do love my new computer..... :)
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The Geek Squad personnel are friendly and considerate. They answered all my questions and explained everything very clearly to me. I never felt rushed or that they were impatient with me. My computer was repaired quickly and I know I can go back any time I have problems or questions.
Best Buy not only has the best selection, and prices, but the most knowlegible service and advisory personnel; there's absolutely nothing "nerd herd" about their Geek Squad; interacting with them is a sheer joy!
Normally very knowledgeable. However, the last time I went in they misdiagnosed the problem. They said my fan was broken and it would cost an automatic 200 to send in the computer and then another 80 for a new fan. Instead, I bought a set of tools for 15, opened up the computer and found out that there was just something lodged in the fan. I took it out and the computer has worked fine for months now. Seems they just wanted money.
I find the squad to be very competent and polite
The Geek Squad was very efficient, polite and knowledgeable.
Good service for setting up your computer
koooo
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