Tukwila, United States
17364 Southcenter Pkwy
$$
+1 2065744617
N/A
Wheelchair-accessible entrance
I have not always had the best experience with Geek squad employees, that's why I gave 4 stars. The manager Mike was very helpful with my laptop issues. If I were rating him I would give 5 stars. Thanks Mike!
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So I had a schedule appointment at geek squad I stood in line for like 3 seconds a geek squad employee said what can I do for you I said I have an appointment so I said diagnosis he said it's 99.00 I then told him that not what I really need then the employee said well what do you use your computer for I was surprised he asked cause I put I note while make my appointment on what I use my computer for further more I told him my computer troubles he said we can send it out I ask how much how long he gave ranges from 400.00 for the repair and a Max of 5 weeks I then said no thanks I'm good with how it works
Great experience. Fast and helpful. Highly recommend for Iphone battery replacement.
My computer is in a recovery reboot loop. Showed them the stop error which I had already explained is related to the HD. Immediately I was told they couldn’t get it out of the loop but they were more than happy to pull everything off the old hard drive and put it in a new one for me. Explained that there is nothing wrong with the current one but the guy insisted it was dead and nothing could be done. Their only goal seemed to be to sell me fixes I know are not needed.
I got extended warranty 5 year n it was suppose to be done today no one came
Geek Squad agents were ready for me when I got to the store, very polite and professional. They cleaned and fixed my hacked laptop and gave me pointers. Also, I was not made to feel stupid.
Go here instead of the apple store, these guys are much faster.
Outstanding service from Senior Agent Michael land. Exceptional knowledge, professional demeanor and efficiency was above reproach.
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