Georgetown, United States
2600 E University Ave
N/A
+1 5128637700
My Mom has lived at Brookdale Georgetown since February 2018 and during that time has been under the watchful eye of a very caring and attentive staff. In looking for the right place for my mom, Brookdale stood out because it has a unique attribute. It's size. It's not a multi-level cavernous building with endless long hallways and potential elevator issues. Brookdale Georgetown is a one story building with an open floor plan that residents can easily segue through from room to room. Better yet, be closely monitored by staff due to its openness. I found this appealing since my mother has dementia. When Mom moved there initially there were interior construction projects underway and staff changes. I observed over time positive transformations esthetically and operationally and felt confident in the direction Brookdale was heading. From a staffing standpoint, a higher standard is being implemented across the board. This is noticeably evident in the quality employees hired and those that are retained. I understand the next big project on the drawing board is an improved doorbell/intercom system. Once that technology issue is brought up to speed, it will be stellar. But until then I give 4 stars instead of 5. Meanwhile I would recommend Brookdale Georgetown to any one looking for an assisted living residency that provides a small and intimate environment and exceptionally caring staff.
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Haven't moved her in yet, but so far I love what I see and everyone on staff in Georgetown have been wonderful to me and my mother. Shout out to Mariel Baluja, Janice and Cynthia too! Really, All the staff I've met thus far have expressed their enthusiasm about working there and appear to truly enjoy what they do and when you mix that attitude with their location and the cozy most homey environment.. I'm pretty confident my mother with dementia will do just fine here. On my 3rd visit, I went for lunch yesterday at Brookdale, with my mother and the food was as I expected it to be really.. not spicy, easy to eat and appropriately proportioned. They got to choose what they wanted from the menu provided (given their ability to do so). I have to say I like that there are different levels of aging eighbors\ in the community, the mindful assist and that is heartwarming. I have had the guided tour and the on-my-own tour (walked my mother around the community) and never once had anything cause me to raise an eyebrow. Looking forward to her move-in next week! I gave them a 4 today because, I too am not impressed with the doorbell system and would like to see a better system implemented.
I've been a nurse with Brookdale for over 3 years. Recently, I was blessed to relocate to Georgetown and it has been a positive experience. I walk into the community and see the residents, their families along with the staff enjoying such a warm loving and welcoming atmosphere. This is one of many priceless experiences that makes Brookdale Georgetown a great place to live and work. We here at Brookdale Georgetown Enrich the Lives of those we serve with compassion, respect, Excellence and integrity.
LOVE the staff here. They are very caring and attentive to my Grandfather's needs as well as keeping the family in the loop at all times. There are great activities and social gatherings to keep him active and entertained. We are VERY pleased with everything Brookdale has to offer.
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