Georgetown, United States
1454 Cherry Blossom Way
$$
+1 5028635670
N/A
Kerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodHealthy optionsKids' menuSmall platesVegetarian options
Below average food at best! Breakfast gravy really was not good. Grits were runny and mostly water! Biscuits were good and fresh. The young man Christopher that waited on us did a good job. More seriously! A waitress in the back dining area (dark hair tight curls)and a young guy busing tables BOTH need to be taught and insure they wear masks properly! Both, performed their tasks with their masks below their noses. That waitress serving food with the nose exposed, never pulled it up, and in and out of the kitchen is not acceptable!
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Please bypass the Georgetown, Kentucky location. This is a multiple offender of substandard food issues and today was the last time I give this restaurant a chance. I do love cracker barrel when it's done right. Sub standard food is not acceptable and it happens too often here. Scrambled eggs that are not all the way done, wet and mushy, sausage that had clearly left on one side too long, not evenly cooked, dried out crusty hash brown casserole. I showed the server and asked would you eat this? She tried to excuse the sausage as if I didn't know better . The manager never bothered to come. I paid for a meal I didn't eat. I won't be back here...I would show a picture but it won't allow me to.
Was traveling from NC to KY on Thanksgiving Day and stopped at Cracker Barrel in Georgetown KY for takeout. After an hour waiting for our order, the Manager Sandy found that our order had not been entered into the system. She was extremely apologetic and quickly expedited a new order for my wife and I. When the order was ready, Sandy only charged us for one of the two meals, as well as gave us gift cards for two free meals of our choice at any Cracker Barrel restaurant. Very impressed with Sandy's excellent customer service and rectifying the order mistake. The cashier Tammy was also very nice and apologetic. She thanked us for being so patient and gracious. It was Thanksgiving and we knew it was chaotic day for the employees working on a holiday. No harm, no foul. Sandy and Tammy more than made up for the extended wait for our food! Thanks Sandy and Tammy!
Due to the pandemic, I am only allowed to do the curb side pick up. I have been doing it since February. I have Doctor's Appointments once a month and always order my food from there when I am in town. All of my orders have been correct. The people working there are wonderful. I miss going inside and talking with Justin & Laura (morning crew) and will miss the fireplace & Christmas Tree this year.
Justin was a lovely server! So friendly and helpful. This Cracker Barrel has great service. They have always been speedy and the food is always good.
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