Georgetown, United States
2200 S Church St
N/A
+15126777178
I had a mostly negative experience with Extreme Machine and Performance. Upon delivery of my cylinder head, which needed resurfacing, valve guides replaced , and a \performance\ valve job, I was told to expect a wait time of up to 6 weeks before they could begin to work on my cylinder head. I agreed and left the head with them on the 17th of June. I began to call Extreme Machine and Performance (approximately) every 2 weeks from the end of July, so that I may receive a time frame update regarding the status of my cylinder head. I kept getting the un around\ and was told they had not yet started on my head, but that they would start ext week.\ I heard this declaration maybe 3 times, to no avail. Fast forward to the first week of September, 2020, and I FINALLY started to hear from the machinist regarding the commencement of services for my cylinder head. I was told that I would be done by the end of the week; it was not finished by the end of the week. I was informed that they needed a different pilot, which is fine. Proper tooling is essential, but waiting 3.5 months to tell your customer that you are unprepared for the job assigned to you is not. I was eventually delivered a readied product the 16th of September, 4 months after delivery. The job was performed well and was executed by a skilled set of hands. However, I did not get anything resembling a bowl blend, which is was told was part of the \performance\ valve job. Conclusively, I can attest that Extreme Machine and Performance does perform quality work, however I was given an ambiguous response when wanting to know the valve stem to guide clearance. Unfortunately, delivery times are not guaranteed and are highly exaggerated. Additionally, you will not be informed of the status of your engine components, despite requests for such valuable information. I do not recommend using Extreme Machine and Performance if you need engine machining services performed within a reasonable amount of time.
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Chris is a very friendly guy. He helped me get options on my Hemi
I had a small block rebuilt by these guys. Upon starting the motor we ran into som clearance issues. Scott is a stand up guy and has done everything he can to correct the issue. He definitely stands by his work. Good shop. They stand beside their work for sure.
Perry did a great job on my engine heads and valve job. Scott was super helpful throughout the whole process. Worked with me to get in my budget, great experience.
Thanks so much for the great service guys!
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