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Germain Ford of Beavercreek

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Dayton, United States

germainfordofbeavercreek.com
Ford dealerAuto brokerCar dealerCar finance and loan companyCar leasing serviceTruck dealerUsed car dealerUsed truck dealer· Ford dealer· Auto broker· Car dealer· Car finance and loan company· Car leasing service· Truck dealer· Used car dealer· Used truck dealer

Germain Ford of Beavercreek Reviews | Rating 4.5 out of 5 stars (5 reviews)

Germain Ford of Beavercreek is located in Dayton, United States on 2356 Heller Dr. Germain Ford of Beavercreek is rated 4.5 out of 5 in the category ford dealerauto brokercar dealercar finance and loan companycar leasing servicetruck dealerused car dealerused truck dealer in United States.

Address

2356 Heller Dr

Phone

+1 9372624854

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireOil changeRepair services

Open hours

...
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Ryan the saw guy

I recently purchased a 2017 F-150 from the Germain Sawmill dealership in May? When I purchased this vehicle I added as many service upgrades as were available which was supposed to include routine maintenance. Anyway, I made an appointment for what I understood was routine maintenance with this Beavercreek location (they are closer to me than Sawmill but the same franchise). I brought the truck in and I advised them that the Center display was STILL not working as designed from when I first purchased the truck. The GPS only worked part time and the radio part of the unit was seemed a bit slow? The process took a bit longer than I expected so they took me home in their shuttle (about 30 min away). I had not heard back yet so I called the dealership about an hour prior to close for status and was told that they changed the spark plugs in my truck and it was ready for pickup. Upon arriving I found out that they changed out a set of 100,000 mile spark plugs and that I owed just under 400 for that? The truck had less than 70K miles...They also ordered a center display as mine was defective. My interaction with the staff member when I picked up the truck was less than pleasant as they argued with me about the bill on the plugs. I called the service manager and left a message for further assistance and didn't get a call back. My experience with the dealerships to my beloved Ford has not been pleasant to say the least! I will not be back to this location.

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jerry johnson

Very pleased with the service There was some issues with the Van but the sales manager was quick to take care of it and the young man who sold me the Van was very courteous and very polite I would recommend this dealership I would like to add there was a problem with the CD player/radio they agreed do I place it at no charge to me you can't beat that thanks guys

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J. S.

I cannot recommend Germain Ford in Beavercreek enough! We worked with Troy Clouse and I’ve never experienced such a stress free and easy car buying experience. Incredibly friendly staff, clean facility and great Covid safety precautions in place. For me, and many others I’m sure, buying a car has always been something to dread due to multiple bad experiences at other dealerships. I can say with one hundred percent honesty that Troy and the staff at Germain Ford is changing the experience of buying a car! Even if you’re not in the market for a Ford, check them out. They carry tons of quality used cars (I bought a Kia, actually) and they can probably find any car you would want. I would 100% recommend!

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Chris Paterchak

Recently bought a 2020 Ranger from Tim Duff. It was a great experience. He provided all kinds of help and honest opinions through the purchase process. I would certainly recommend Germaine to anyone looking for a no-hassle or high pressure shopping experience.

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Roger Holbrook

Told me one price for a oil change on the phone but changed after it was done. I even told them on the phone what the make and model was!! Shawn made it right,it was not his fault. The sales people are really nice who work there.Would go back for a new car. Took one star off for the oil thing and had hand prints all on one side of my car from oil change (. Overall a good dealership with no mark ups on new cars and will work with you .

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