Germantown, United States
12619-L, Wisteria Dr
N/A
+12404040695
These people had no idea about bikes, I brought a bike for repair, they said the bike is a mess, but I knew it was not. And they told me they can’t work on it because they don’t how. Then I took my bike to another place, other bike repair shop told me only couple of place needs to adjust.
like
Nice variety of bikes, good prices and excellent customer service.
They are great! They have serviced 4 of my and my wife's bikes (they are great, their attitude towards the work and the attention to detail is on an entirely different level. I am incredibly pleased with the quality of their services... (Rich and the guys are great mechanics).
Some of the nicest, most helpful people I have come across. They are extremely knowledgeable, ready to help and provide a great experience from start to finish. I highly recommend you visit this bike store for all of your biking needs.
I was told the pedal insert was not repairable. I knew it was repairable, so I bought the tools and repaired it in 30 mins. I do most of my bike repairs but have used Germantown Cycles for repairs that requires special tools and skill. This type of repair is fairly common and appropriate for an SLX crank. The two gentlemen at the shop did not provide an explanation of why the crank was not repairable and I was quickly dismissed. As I mentioned, I have used Germantown Cycles before and my SC full suspension was serviced properly. I think this business does want to be community bike shop and provide good sales and support but Germantown Cycles disappointed me.
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