Gilbert, United States
1456 E Pecos Rd
N/A
+1 4805668859
Wheelchair-accessible entrance
I just moved from another state, looking for a descent place to live in .I called the office , I talked to JESSICA, she was very nice, she answered all my questions in a very professional and polite way. I enjoyed speaking with her . She made feel comfortable and explained everything to me. Thank you Jessica, I would give you more than 5 stars if I could.
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Finally! I’m free of this place! The office staff is terrible; I’ve never dealt with a worse staff. The girls in the front barely know what they are doing and always have a comment to make; Not to mention they are not the smartest (if you have a package coming pick it up somewhere else because they won’t even look for it and probably will miss place it). As for the parking it’s terrible. They never have enough places to park and your single covered parking is always a building over from you. When my wife had just given birth to our daughter, and they were doing replacements of the roads, the staff told me to have her park in the neighborhood behind the complex if we couldn’t find a spot. Are you kidding me?? Absolutely disgraceful. If you have a maintenance call, best of luck to you. The one time I made the call to have the washer fixed it took a week to even show up and another almost week to find the part to fix it. Everything else that had a issue I fixed myself. I requested multiple times that they not water as much during the due and spray for bugs; none of which changed. We had probably a scorpion every week sometimes two, not to mention the giant spider (brown recluse) that we found in my sons bathroom. Thank god we found it before he did. I would give this place a 0 star if I could. After living here for a year and a half I’m so thankful to be gone and this place be in the past. -In response to the reply- Andrew acts like a college frat boy; always hitting on women, always cracking jokes on people as they walk away, and never can get his story straight when confronted on issues. If I wanted to hear someone lie to my face about “solving a issue” I would go to the Jr College down the street.
I don't leave many reviews but, I had to leave this one. I just moved here with my mom and was looking for a place ASAP! I found a job in the area, all I needed was an apartment. I called and saw complexes that were not up to my expectations. The Highlands at Spectrum is amazing to say the least! First, the office staff are wonderful and professional; they answered all questions and were actually to have me as a tenant. The new maintenance guy is outstanding; he is knowledgeable and responds quickly! All I can say is, I am glad that my search is finally over! Move here!
I put in a simple work order that I could not do myself, I am not sure how to change the batteries in the thermostat. I was very surprised to see that the manager James, came over and changed them for me. This community always goes above and beyond for me and my family! I love the Christmas ornament hunt that you guys have been doing. Its a good way to get us out of the house and exercising!
I have been living here for more than 3 years now. I also have witnessed the change in management team for several times. But if they can offer some discount on the rent for old customers, it would be the best place to live in because you can feel the appreciation they have for the old customer who have witnessed the change of this place
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