Gilbert, United States
137 E Elliot Rd
N/A
+1 8002758777
Delivery
I am very happy with this post office. Jack and his team always go above and beyond. It’s Christmas Eve and they opened 30 minutes early to accommodate their customers. The negative reviews are inaccurate and full of complaints. The Elliot post office is the only post office in Gilbert where the mail carriers come from So of course it’s going to be busy and often the self service box will get stuck. Top notch in my book!
like
Fast and efficient! What more can be said. They opened the doors at exactly 8:30am, and within 1 minute had served 3 people in a kind and respectful manner. The lobby was cool, clean, and quiet. They were stocked with supplies and have a ton of P.O. boxes. The guy manning the counter was friendly. Only negative is that the parking lot is very small.
Does anyone actually read reviews about the post office? If so, I think Jack (the supervisor at this location as of 12/15/20) is unhappy in his role and this transcends to his employees, ultimately this creates a negative environment for every single customer. Comparatively, the Val Vista crew are much happier and willing to take the time to find you a solution. Yikes. Sorry Jack, but you’ve rushed me out and lambasted me in front of 30 customers.
One star because I drove in on a Sunday morning (my day off of work) to simply drop a postage paid package into the parcel container inside the lobby. Well the lobby is open for PO box access but these people actually lock the parcel drop off box so you can't use it on Sunday???????? Thanks for nothing. Now I get to take time of work on Monday to try my luck again. And no, the parcel mail box outside the building is too small to accept this package. Customer service score0
I grew up near here this place hasn't changed a bit and the people there are great to deal with always very polite and helpful.
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