Glen Ellyn, United States
21W700 N Ave
N/A
+1 6304691936
In-store shopping
Repair services
We are from a much warmer climate and our heat broke on us. Dan has really gone out of his way to help get my heat fixed during a VERY cold winter here in Illinois! Even went outside of his company to find connections so someone could come help fix it. Very caring, would highly recommend!
like
Disorganized and terrible at communication. No sense of urgency. They do what they say, which is a key plus ... But, eventually. Office is good, but owner does not communicate well in the sales or delivery process. Other campers say the atmosphere is chaotic. I agree. And they don't adhere to masking and distancing consistently in the parts store. For that reason alone I won't do further business at least for now. 3 stars is probably generous.
I purchased a new motor home in Arizona and took it on the road. The motor home had some issues and was finding it nearly impossible to get anyone to help fix it. The entry door would not open or lock. I was referred to Art’s RV and I am glad I did as Chris helped me out and got the entry door repaired as well as a couple other lesser things. The motor home was fixed promptly and at a fair price. I would give them higher marks if I could.
We had a great experience at Art's RV. The owner, Dan is very kind and helpful. Clearly a man of integrity. We looked at buying an RV on consignment. Dan was helpful and not pushy at all. We ended up buying a smaller unit from another seller, but brought our RV back for maintenance. They did good work and got it done quickly on short notice. They have earned my business. We will be back for future maintenance and if we ever buy a different one, I would not hesitate to buy from Art's RV.
This is a horrible place please do not take your are rv here you will regret it. Since we took our are we to get repaired there and then people were stealing parts off of it so sad
Deli
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