Glendale, United States
6219 W Cholla St
N/A
+1 6022828081
This business from the office personnel, to technicians to the owner are rude and unprofessional. I called to see if they would work with my rv warranty company and to send a tech out. They verified that they do work with my company and scheduled a tech to come out, never telling me that they charge 230 trip charge and diagnostic fee. The tech came and diagnosed two problems. Only to find out that he gave my warranty company the wrong part number. The right part cost much more. So my warranty company would only cover a portion of the part. When I tried to ask the tech, Dylan, some questions about the part he got agitated and rude. I started calling and asking the girl in the office who takes care of the warranty, Brooklyn, to get an answer to my question only to be repeatedly promised that she would find out and call me back \in an hour\ but those call backs never came. I had to call back and get the same promise again, twice more. I called back again and this time I got the owner Tim, who talked over me when I was trying to ask questions and then accused me of saying they were trying to cheat me. I NEVER accused anyone of anything, I was just trying to ask questions about the cost of the repairs and how much the shipping costs were for parts. I never rose my voice until he started yelling and accusing me of things that never happened, then I yelled back and Tim hung up on me. He complained about having to deal with warranty companies and how expensive gas was and on and on. None of that is my problem. I can deal with people having a bad day but with this company that's everyday.
like
The technician was very knowledgeable and fast in determining our issue, and very professional. I highly recommend Baker Mobile RV for anything, and will use them again if I need service for my RV!
The guys at Baker Mobile RV repair came by this morning and were able to fix two broken inlets on my water tank as well as installing a new water pump. They have the parts on hand, were very friendly, and made sure the job was done right. Would highly recommend.
Very competent. We trust them with ALL our RV maintenance.
Quick and easy. Tech was very informative!
Deli
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